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Charlotte

    ServiceNow - IT Asset Manager - Charlotte, United States - ApTask

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    Description
    About Client:

    The Client is a broadband and telecommunications services company that serves homes and businesses. The goal of the client is to advance a society in which both individuals and organizations have access to the connectivity they require to complete important tasks. The company, which employs over 4,000 people, is dedicated to closing the digital divide by establishing a cutting-edge fiber network and providing customers with a seamless and easy-to-use connection experience.

    The company offers services including broadband and voice, fiber and copper connectivity and local fiber and copper network.

    Rate Range: $50-$55/Hr

    Job Description:
    • This team member will work closely with the IT Service Management Team and ServiceNow developers to develop, manage, and execute an IT Asset Management program.
    • The IT Asset Manager will be responsible for developing and executing the business processes, managing asset data, and providing reporting & analysis.
    Note:
    • "Primary function of this position is Software asset manager assuming hardware asset management responsibilities later in the engagement"
    Responsibilities:
    • Develop and manage policies and processes for the life cycle management of software and hardware assets.
    • Utilize ServiceNow ITAM to manage asset data, reporting, and processes.
    • Interpret software and hardware purchase orders and input data into ServiceNow.
    • Develop and execute governance to normalize, reconcile, and ensure the accuracy of asset data in ServiceNow.
    • Develop governance and processes to enable total visibility of software purchases and installations.
    • Develop and execute governance to ensure terms of use and security compliance with software installations.
    • Research software publisher licensing terms and conditions to ensure compliance with use.
    • Create asset utilization, compliance, and detailed cost reports and dashboards.
    • Provide detailed analysis of asset data, especially forecasted software costs.
    • Identify software/hardware cost savings opportunities.
    • Allocate and recover user licenses.
    • Develop and define requirements for ServiceNow developers to improve workflow automation and efficiencies.
    • Provide guidance and direction to a 3rd party service provider in the execution of asset administrative functions.
    • Support on call responsibilities for Major Incident Manager on call
    Qualifications:
    • Must have at least 3 years' experience in Software Asset Management, preferably as an asset manager utilizing ServiceNow.
    • Strong understanding of software licensing models.
    • Strong data analysis experience.
    Desired Qualifications:
    • ServiceNow SAM-CIS certification
    • ITAM certifications
    • ITIL V4 certification
    About ApTask:

    Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Candidate Data Collection Disclaimer:

    At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

    If you have any concerns or queries about your personal information, please feel free to contact our compliance team at

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