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- Hotel and resort discounts
- Immediate 401(k) Company match up to 6%
- Growth and development opportunities
- Positive work environment
- Conduct pre-arrival calls to guests coming on a promotional package.
- Engage with guests and provide elevated customer service by phone.
- Effectively communicate the benefits of the guest's vacation package and confirm details.
- Provide the highest level of service to suggest local attractions and restaurant recommendations .
- Provide effective problem resolution techniques if applicable .
- Enjoy talking with guests by phone
- Excellent written and verbal communication skills
- Local area knowledge
- Computer skills
- Flexible schedule, including the ability to work weekends and holidays
Coordinator Customer Relations - Houston, United States - Marriott Vacations Worldwide
Description
Location:
Coordinator Customer Relations
in
Westin Nanea Ocean Rsrt Villas
at
Marriott Vacations Worldwide
Location
Location:
45 Kai Malina Parkway
Job Description
Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service.As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
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