Coordinator Customer Relations - Houston, United States - Marriott Vacations Worldwide

    Marriott Vacations Worldwide background
    Description


    Location:

    Coordinator Customer Relations

    in

    Westin Nanea Ocean Rsrt Villas

    at

    Marriott Vacations Worldwide

    Location



    Location:


    45 Kai Malina Parkway


    Job Description

    Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team.

    We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service.

    As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.


    • Hotel and resort discounts
    • Immediate 401(k) Company match up to 6%
    • Growth and development opportunities
    • Positive work environment
    • Conduct pre-arrival calls to guests coming on a promotional package.
    • Engage with guests and provide elevated customer service by phone.
    • Effectively communicate the benefits of the guest's vacation package and confirm details.
    • Provide the highest level of service to suggest local attractions and restaurant recommendations .
    • Provide effective problem resolution techniques if applicable .
    • Enjoy talking with guests by phone
    • Excellent written and verbal communication skills
    • Local area knowledge
    • Computer skills
    • Flexible schedule, including the ability to work weekends and holidays
    Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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