Volunteer Services Specialist - El Paso, United States - City of El Paso, TX

Description

Salary : $34, $57,200.00 Annually

Location : Various Locations within the City of El Paso, TX

Job Type: Civil Service

Job Number:

Department: SPECIAL SERVS

Opening Date: 05/16/2024

Closing Date: 5/21/2024 11:59 PM Mountain

FLSA: Non-Exempt

Max Number of Applicants: 75

Requirements

MOS Code: None

Education and Experience: A High School Diploma or GED supplemented by postsecondary course work in Business or Public Administration, sociology, social work or psychology or a related field, plus two (2) years sub-professional personnel recruiting, public relations or social services program administrative support experience.

Licenses and Certificates: Some positions may require a Texas Class "C" Driver's License or equivalent from another state.

General Purpose

Under general supervision, perform administrative support functions associated with coordinating specified public, social or welfare projects or work activities of own department or sub-recipient organizations that engage in or help strengthen and extend selected community volunteer services programs.

Typical Duties

Participate in volunteer recruitment campaigns. Involves: Confer with department management and other functionally responsible staff to ascertain organization workforce needs for various grant funded or other public services initiatives, and outreach plans for attracting interested volunteers. Speaks to community groups, delivering prescribed presentations to explain organization activities and role of volunteer programs, and invite applications for available projects in such areas as teaching, corrections, medical specialty or social work. Receive and respond to written or telephone inquiries from the public about serving as volunteers. Interview, screen, classify and refer applicants to approved non-profit sub-recipient agencies or department units for volunteer work based on information furnished regarding experience, capabilities, interests and availability. Write and arrange to publicize or distribute ordinary news releases and promotional information on volunteer programs, resource needs and services donated.

Participate in volunteer orientation and in-service training. Involves: Explain meals, transportation and other reimbursements to volunteers. Introduce and acquaint volunteers with workstations and staff. Schedule attendance of class sessions to inform new recruits of policies, procedures, and standards of volunteer service, for on-the-job and other required training in specific assignments. Ensure arrangements for supervision and evaluation of volunteers are implemented prior to assignment in specific organization units. Assist with developing and organizing specified for volunteer program activities in accordance with clearly prescribed department or funding entity requirements and procedures. Prepare and maintain related procedural and training manuals.

Participate in monitoring work and recognizing results of volunteers. Involves: Discuss job requirements and working conditions with sub-recipient organizations for selection and placement of volunteers. Check workstations for compliance with policies and agreements. Receive and review written reports and observe activities of volunteers to evaluate performance. Serve as liaison between administration, staff and volunteers, which includes conferring with volunteers to refer grievances or personnel problems to functionally responsible staff for resolution and to foster cooperation and interest. Assist with events to publicly acknowledge and reward accomplishments by volunteer workers. Collect and compile statistic, prepare periodic reports on extent, nature and value of volunteer services. Calculate and submit reimbursements to volunteers for approval. Prepare and maintain related personnel and activity credit records.

General Information

For complete job specification, click

Important Note: Required Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending review of minimum qualifications. Applications will be reviewed for applicants that pass the Supplemental Questions exam.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
A rsum and/or other documents will not be accepted in lieu of a completed application. Comments such as "See rsum" are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your rsum will eliminate you from consideration for the position.

BENEFITS

LIFE AND HEALTH INSURANCE

The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available.

Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date.

An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life's stressors so that you can live a happy productive lifestyle.

The City's Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more

Keep Learning, Growing & Reinventing Yourself The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment.

ELIGIBILITY FOR VACATION LEAVE

All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement.

Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee:

For 0 - 5 years of service (12 days):
40 hour per week employees hours per biweekly pay period

For >5 to 15 years of service (17 days):
40 hour per week employees hours per biweekly pay period

For >15 or more years of service (20 days):
40 hour per week employees hours per biweekly pay period

SICK LEAVE WITH PAY

Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission.

ACCIDENT WITH PAY LEAVE

The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease.

PREGNANCY LEAVE

A) Pregnancy shall be treated the same as any other temporary physical disability.

B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave.

C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability.

LEGAL HOLIDAYS

The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95)

1. First day of January (New Year's Day)

2. Third Monday in January (Martin Luther King Holiday)

3. Thirty-first day in March (Cesar Chavez Day)

4. Last Monday in May (Memorial Day)

5. June 19 (Juneteenth)

6. Fourth day of July (Independence Day)

7. First Monday in September (Labor Day)

8. Eleventh Day in November (Veteran's Day)

9. Fourth Thursday in November (Thanksgiving Day)

10. The Friday following the fourth Thursday in November (Day after Thanksgiving)

11. Twenty-fifth Day in December (Christmas Day)

12. Employee's Birthday

In addition to the above days, the following days are also declared to be legal holidays: 1. Any day designated as a holiday by City Council. 2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday. 3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday.

01

What best describes your highest level of education?

• High School diploma or GED
• Associate's Degree from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• None of the above

02

How many years of sub-professional personnel recruiting, public relations or social services program administrative support experience do you have?

• None of the above
• Two (2) years of sub-professional personnel recruiting, public relations or social services program administrative support experience
• Three (3) years of sub-professional personnel recruiting, public relations or social services program administrative support experience
• Four (4) years of sub-professional personnel recruiting, public relations or social services program administrative support experience
• Five (5) years or more of sub-professional personnel recruiting, public relations or social services program administrative support experience

03

Do you have a valid USA driver's license? If so, what type of driver's license do you have?

• Texas Class A - CDL or equivalent from another state.
• Texas Class B - CDL or equivalent from another state.
• Texas Class C or equivalent from another state.
• No, I do not have a valid driver's license.

04

What level of knowledge do you have of community-based or other social services administrative support concepts and practices?

• I have comprehensive knowledge
• I have good knowledge
• I have some knowledge
• None of the above

05

What level of knowledge do you have volunteer or grant project policies and procedures?

• I have comprehensive knowledge.
• I have good knowledge
• I have some knowledge
• None of the above

06

Describe your level of experience in reading and comprehension of training and procedural manuals

• No experience
• Limited experience
• Intermediate
• Advanced

07

Give an example of a time when you had to speak extemporaneously on a variety of subjects and engage in discussions with groups or individuals to recruit and train volunteers. If you do not have any, respond 'N/A.'

08

Required supplemental questions and answers are considered an examination component and will generate a score.

• I understand my answers to the supplemental questions will generate a score.

09

I understand that I am being tested on a conditional basis pending review of minimum qualifications. Note: Only applications that pass the Supplemental Questions exam will be reviewed.

• I understand that I am being tested on a conditional basis pending review of my minimum qualifications.

10

Candidates will be evaluated based on the information provided on both the application and the completeness of the responses to the Supplemental Questions. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your rsum will eliminate you from consideration for the position.

• I acknowledge I have read and understand the above information.

Required Question