Inside Sales Specialist - Fridley, MN

Summary · We are seeking a full-time Inside Sales Specialist to support our used machinery sales efforts across Gladwin Machinery Solutions and Action Machinery territory. This role is critical to ensure accurate listings, responsive follow-up, coordinated purchasing efforts, and ...

Job description

Summary

We are seeking a full-time Inside Sales Specialist to support our used machinery sales efforts across Gladwin Machinery Solutions and Action Machinery territory. This role is critical to ensure accurate listings, responsive follow-up, coordinated purchasing efforts, and smooth execution from initial lead through post-sale support. The position works closely with sales, service, warehouse, and partner dealers to help deliver consistent and professional customer experience.

Compensation & Benefits

· Base Salary: $70,000 Annually

· Sales Commission: Additional Commission Earned on Completed Sales

· On-Target Earnings (OTE): Approx $87,500+ Annually

· Full Benefits Package: Gladwin Machinery Solutions provides a full benefits package, including health insurance options, paid time off, paid holiday, and additional benefits.

Gladwin Values

At Gladwin, our values are the foundation of who we are. They guide how we act, decide, and treat others—our customers, vendors, and teammates. The Inside Sales Specialist role is a direct way to bring these values to life each day:

· Integrity – We do what's right, even when it's not easy. We're honest, we own our mistakes, and we follow through on our commitments.

· Respect – We treat everyone with dignity, listen with intention, and value every contribution.

· Curiosity – We ask questions, explore new ideas, and never stop learning. Progress starts with wanting to know more.

· Teamwork – We support each other like family, celebrate team wins, and put customers and team success ahead of personal credit.

Key Responsibilities

Purchasing Machinery

· Assist with purchasing used machines as needed within Gladwin and Action territories.

· Support and manage consignment opportunities with a focus on Exclusive Right to Sell agreements.

· Actively identify and engage new dealers and sourcing partners.

· Maintain strong relationships with existing vendors to identify creative purchasing opportunities.

Sales & Machine Listings

· Assist sales teams with machine condition details, pricing, quotes, and documentation.

· Ensure used-machine listings are accurate, consistent, and up to date across all platforms.

· Prepare and distribute weekly Priority Level A requests to each office.

· Monitor sales lines and inquiries to ensure no machines or leads are missed.

· Update machine status in Business Central (Hold / Sold / Available).

· Import and maintain Standard Level of Care documentation in Business Central.

Operational Coordination

· Track service and logistics timelines to ensure machines are repaired, prepped, and shipped on time.

· Verify consignment machine accuracy, paperwork, and agreements.

· Assist in locating hard-to-source parts in the warehouse or through suppliers.

· Actively manage split-machine arrangements with partner dealers.

Key Account Management

· Support key regional and national accounts under leadership guidance.

Online & Territory-Specific Sales

· Manage Machinio leads outside of Gladwin or Action territories.

· Actively engage with Action Machinery sales teams on shared deals.

Post-Sales

· Assist with post-sale issues including documentation, coordination, and follow-up.

Required Qualifications

· 2+ Years of Experience in one of these related categories: Inside Sales, Outside Sales, Purchasing.

· Bachelor's Degree in Business, Sales, Marketing, Supply Chain Management, Operations, Finance, or a related field preferred but not required.

· Strong organizational skills with ability to manage multiple machines, leads, vendors, and timelines.

· Proven ability to follow up consistently and professionally with customers, vendors, and internal teams.

· Strong written and verbal English communications skills, including on the phone, in email, and in online lead management.

· Ability to work independently, prioritize tasks, and keep things going without supervision.

Job Type: Full-time

Pay: $70, $87,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Fridley, MN Required)

Work Location: In person