- Anticipates and adapts to plan changes.
- Under guidance, develops tactical plan for own direct responsibility
- Interprets results of quantitative and statistical tools and explains results to others.
- Develops expertise in quality assurance tools, techniques, and standards.
- Develops programs for motivating employees to meet or exceed quality goals
- Demonstrates experience engendering collaborative processes that lead to problem solving and the achievement of business goals.
- Deemphasizes divides; focuses on collaboration across generations, functions, regions, and levels.
- Implements methods for people to come together on the fly to make decisions, solve problems, and develop products/services
- Develops basic persuasive arguments.
- Discusses organizational culture around providing input on decisions.
- Uses active listening skills and probing techniques to surface opportunities to influence.
- Identifies who the decision makers are and how they receive information.
- Regularly presents ideas or suggestions to associates in persuasive terms
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems
- Documents the key steps of a unit-specific risk management process and associated procedures.
- Participates in a crisis management team to address quality issues.
- Understands overall business objectives to effectively mitigate risks associated with quality
- Cites examples of benefits and risks associated with implementing lean principles.
- Cites industry or company examples of successful and unsuccessful lean implementations.
- Identifies key lean principles and highlights of the lean manufacturing process.
- Utilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic problems, determine the causes, and find resolutions.
- Locates factors that resulted in harmful outcomes of one or more past events.
- Pinpoints behaviors, actions, inaction, or conditions that need to be changed.
- Extrapolates lessons to be learned to promote the achievement of better consequences.
- Practices RCA as an iterative process
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Quality Manager - Decatur, United States - Caterpillar
Description
Career Area:
Manufacturing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.It's More Than a Job, it's a Career - YouTube
Job Summary:
At Caterpillar's Decatur, IL facility, we manufacture and assemble Large Mining Trucks and Construction equipment.
In this role as a Quality Manager, you will report to the Manager Quality and will be primarily responsible for overseeing the administration and continual improvement of quality management systems.
As a member of the Quality team, you will need to have a growth mindset, promote continuous improvement, and help build a defect-free culture.
We have a fabulous team that does some of the most exciting work at Caterpillar, and we can't wait for you to join the teamWhat you will do:Candidate will lead a team of 5+ Salary Management PositionsSupport the Product Quality Engineers (PQE) and PIQTeam focuses on 0/2 Month in Service, using information to identify Root Cause, Containments, and lead team to provide corrective actionsWill facilitate meetings with Product Managers, Operation Leaders, and other team membersDeveloping quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of manufactured products.
Recruiting, developing, and leading staff to accomplish personal and organizational goals, adhere to policies/procedures and promote a culture of continuous improvement.
Communicating adherence to client requirements, product or service specifications, and ensures that their expectations are met to achieve high customer satisfaction rates.
Managing process to achieve compliance for internal quality audits and coordinate external on-site audits; analyzing all product development and manufacturing procedures to identify deviations from quality standards and recommend and implement corrective actions.
Driving change based on data; reviewing reports to review with quality assurance, production, management, and engineering personnel to solve quality issues.
Degree Requirement:
Degree or equivalent experience desiredWhat Skills you will have:Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan
Level Working Knowledge:
Quality Management:
Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization
Level Extensive Experience:
Collaborating:
Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner
Level Extensive Experience:
Influencing:
Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization
Level Working Knowledge:
Problem Solving:
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations
Level Working Knowledge:
Quality Risk Management:
Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products
Level Working Knowledge:
Lean Manufacturing:
Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes
Level Basic Understanding:
Level Working Knowledge:
Additional Information:
The primary location for this position is Decatur, ILDomestic relocation assistance is availableThis position may require 10% travelSponsorship is not availableWhat you will get:Our goal at Caterpillar is for you to have a rewarding career.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
Competitive Base SalaryAnnual incentive bonus plan*Medical, dental, and vision coveragePaid time off plan (Vacation, Holiday, Volunteer, Etc.)401k savings planHealth savings account (HSA)Flexible spending accounts (FSAs)Short and long-term disability coverageLife InsurancePaid parental leaveHealthy Lifestyle ProgramsEmployee Assistance ProgramsVoluntary Benefits (Ex.
Accident, Identity Theft Protection)*Subject to annual eligibility and incentive plan guidelines.Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method.
If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit To connect with us on social media, visit Sponsorship is not available for this position.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O.
As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:
May 17, May 27, 2024Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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