Quality Customer Service Representative - Harrison, OH, United States - TAKKT Foodservices

Description

Say Hello to TAKKT FoodServices

TAKKT Foodservices stands as one of the nation's top 10 largest distributors of food service equipment and supplies, positioning us to better serve our customers, expand our product and service offerings, and ensure customer success.

Our company encompasses Hubert, Central Restaurant Products, and Retail Resources. TAKKT Foodservices operates as a division within the TAKKT Group, specializing in B2B omnichannel distribution for business equipment. and for Central Restaurant Products, please visit
We have an opportunity available for a Customer Service Representative to work within our Sales Team. The Customer Service Representative will be responsible for
planning and managing customer experience activities within a multi-channel contact center environment while achieving standards of excellence.
Reply to customer emails & chats professionally
Develop collaborative relationships internally in support of Sales Departments growth strategies
Promote excellence by providing superior service to all accounts and customers
Eligible immediately for 15 days of paid time off, eight paid holidays and one floating holiday
3+ years experience in a multi-channel contact center/customer service environment (B2B is a preference)
PC literate, experience in Word, Outlook and Excel
Resolve various service opportunities thru the application of an effective course of action
Bi-lingual in French – oral & written
EOE – Minority/Female/Disabled/Veteran