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Southlake

    Part time Front Desk Agent - Southlake, United States - Coury Hospitality

    Coury Hospitality
    Coury Hospitality Southlake, United States

    1 week ago

    Default job background
    Part time
    Description

    Job Title:
    Front Desk Agent

    We are seeking a highly motivated and customer-oriented Front Desk Agent to join our team.

    As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.


    Responsibilities:

    • Greet guests and provide them with a warm welcome
    • Checkin and checkout guests efficiently and accurately
    • Answer phone calls and respond to emails in a timely manner
    • Provide information about hotel amenities, services, and local attractions
    • Handle guest complaints and resolve issues in a professional and courteous manner
    • Maintain a clean and organized front desk area
    • Assist with administrative tasks as needed

    Requirements:

    • High school diploma or equivalent
    • Previous experience in customer service or hospitality preferred
    • Excellent communication and interpersonal skills
    • Ability to multitask and work in a fastpaced environment
    • Strong attention to detail and organizational skills
    • Proficient in Microsoft Office and basic computer skills
    • Ability to work flexible hours, including weekends and holidays


    If you are a friendly and outgoing individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Front Desk Agent.

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