- Daily, weekly and monthly coaching, communication and monitoring individual and team performance. Leading the team through the sales process, championing change management and embracing new ideas to focus on growing the branch and the organization.
- Working daily with the branch team to create an exceptional customer experience by delivering a personal touch, building relationships, assessing needs, recommending products and referring partners to our customers in order to grow the bank.
- Develop an expansive knowledge of products and services to fulfill customer needs, solve problems, including escalated problem resolution.
- Model behaviors for team growth competently, with speed and accuracy, to execute on customer and employee requests.
- Achieve monthly, quarterly and yearly customer satisfaction metrics both individually and as a team.
- Lead, coach, and exhibit a working knowledge of all aspects of the consumer lending process in daily and weekly activities; building customer trust and managing relationships through the life of the loan.
- Constant & consistent communications internally & externally to provide an outstanding customer experience while adhering to regulations by following established policies and procedures to ensure the safety and soundness of the customers and the bank.
- Daily oversight to ensure operational tasks are followed and completed.
- Open personal, business, and loan account including additional products and services.
- Meet the required annual branch deposit and consumer loan goals as established.
- Manage branch staffing
- Act as back-up to Branch Manager in overall responsibility for the branch operations and customer service, including coaching and facilitation branch meetings.
- Complete performance evaluations, and recommend appropriate personnel actions.
- Conduct interviewing and hiring process in conjunction with Branch Manager and Regional Manager.
- Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.
- Demonstrate the ability to lead, coach, motivate and develop staff.
- 2-3years' experience in retail or in branch banking environment.
- Drive an exceptional customer experience.
- Supervise and coach the team to achieve sales excellence, ensure the delivery of World Class customer service.
- Associate's or Bachelor's Degree preferred.
- High School diploma or equivalent required.
- Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
- Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
- Work involves lifting and moving files of up to 50 lbs.
- Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
- Work involves some travel to attend meetings, training, and so forth.
-
Branch Manager
4 days ago
Eclipse Technologies New Bloomington, OH, United States FreelanceVILSON Drying GmbH is a family-owned, medium-sized company located in New Bloomington, OH that specializes in premium water and mold damage restoration services. We are an innovative and dynamic company with a flat hierarchy, outstanding technical equipment, and clients from vari ...
-
Deputy Branch Manager
4 days ago
Stellar Enterprises Powell, OH, United States FreelanceWorking as a store manager at Lidl in Powell, OH means bringing energy to the trade every day and ensuring satisfied customers. Keeping an eye on the numbers and having an open ear. Leading with confidence, taking action, and always adding something extra. And in doing so, drivin ...
-
Deputy Branch Manager
4 days ago
ZephyrTech Fletcher, OH, United States FreelanceDeputy Store Manager (m/f/d) Bakery - Hamburg St. Georg · Are you looking to take on responsibility, contribute your ideas, and lead your team to success together with the store management? Do you enjoy optimizing the organization of processes according to company guidelines? You ...
-
Trainee Deputy Branch Manager
4 days ago
SilverLinx Plain City, OH, United States Freelance**AN EMPLOYER THAT SUITS YOU**: · - Do you want to take on responsibility for a branch and a whole team? As a Trainee Assistant Branch Manager (m/f/d), we will prepare you for your potential role as Assistant Branch Manager (m/f/d) in one of our branches through a structured trai ...
-
Trainee Deputy Branch Manager
4 days ago
Diamond Dynamics Valley Hi, OH, United States Freelance- THESE ARE YOUR RESPONSIBILITIES · - Take on first leadership tasks in the store team · - Analysis of store key figures · - Creation of personnel deployment planning and coordination of inventory measures · - Implementation of product presentation and restocking · WHAT YOU BRING ...
-
Assistant Branch Manager
2 hours ago
Civista Bank Mechanicsburg, United StatesCivista Bank · Description: Position Purpose: · An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a player and a coach in achieving ...
-
Branch Manager
6 days ago
Farmers and Merchants State Bank Urbana, United StatesPOSITION SUMMARY: · The branch manager roll is a progression of the branch supervisor position. In addition to duties outlined as Branch Supervisor, the Branch Manager will also adhere to performance metrics for profitability, sales production, customer acquisition and outside s ...
-
Branch Manager
3 weeks ago
Farmers and Merchants State Bank Urbana, United StatesPOSITION SUMMARY: · The branch manager roll is a progression of the branch supervisor position. In addition to duties outlined as Branch Supervisor, the Branch Manager will also adhere to performance metrics for profitability, sales production, customer acquisition and outside s ...
-
Branch Manager
5 days ago
Farmers & Merchants Bank of Central California Urbana, United States· POSITION SUMMARY: · The branch manager roll is a progression of the branch supervisor position. In addition to duties outlined as Branch Supervisor, the Branch Manager will also adhere to performance metrics for profitability, sales production, customer acquisition and outside ...
-
Branch Manager
3 weeks ago
Richwood Bank Plain City, United StatesBranch Manager · At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. · Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. To ...
-
Branch Manager
6 days ago
Richwood Bank Plain City, United StatesBranch Manager · At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. · Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. To ...
-
branch manager
4 weeks ago
All Ways Caring HomeCare East Dublin, United States· BRANCH MANAGER · Job Locations · US-GA-DUBLIN · Requisition ID · Line of Business: · All Ways Caring HomeCare · Pay Min · USD $55,000.00/Yr. · Pay Max · USD $55,000.00/Yr. · Our Company · All Ways Caring HomeCare · Overview · The Branch Manager is accountable for the overall ...
-
branch manager
3 weeks ago
All Ways Caring HomeCare East Dublin, United StatesBRANCH MANAGER · Job Locations · US-GA-DUBLIN · Requisition ID · Line of Business: · All Ways Caring HomeCare · Pay Min · USD $55,000.00/Yr. · Pay Max · USD $55,000.00/Yr. · Our Company · All Ways Caring HomeCare · Overview · The Branch Manager is accountable for the ...
-
Branch Manager
3 weeks ago
Anansys Staffing, LLC Prospect, United StatesJob Description · Job Description · Job Title : Branch Manager · Location : Prospect, OH 43342 · Type : Fulltime, direct hire · Direct, promote, and coordinate operations in a manner that will optimize the cooperative's market share and savings · Work with COFC Safety Manager t ...
-
Branch Manager
2 weeks ago
Richwood Bank Plain City, United StatesJob Description · Job DescriptionBranch Manager · At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. · Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we beg ...
-
Branch Manager
3 days ago
Central Ohio Farmers Co-op Prospect, United StatesThe ideal candidate will have an extensive background in both operations of a feed mill, understanding recipes/rations and grain facility operations. · Position Objective: · Direct, promote, and coordinate operations in a manner that will optimize the cooperative's market share ...
-
branch manager
1 week ago
Central Ohio Farmers Co-op Prospect, United StatesThe ideal candidate will have an extensive background in both operations of a feed mill, understanding recipes/rations and grain facility operations. Position Objective Direct, promote, and coordinate operations in a manner that will optimize the cooperatives market share and sav ...
-
Branch Manager
3 weeks ago
Central Ohio Farmers Co-op Prospect, United StatesThe ideal candidate will have an extensive background in both operations of a feed mill, understanding recipes/rations and grain facility operations.Position ObjectiveDirect, promote, and coordinate operations in a manner that will optimize the cooperative's market share and savi ...
-
Assistant Branch Manager
2 weeks ago
Civista Bank Urbana, United StatesJob Description · Job DescriptionCivista Bank · Description:Position Purpose: · An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a pl ...
-
Assistant Branch Manager
3 weeks ago
Civista Bank Urbana, United StatesJob Description · Job DescriptionCivista Bank · Description:Position Purpose: · An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a pl ...
Assistant Branch Manager - Woodstock, United States - Civista Bank
Description
Civista BankDescription:
Position Purpose:
An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a player and a coach in achieving branch and individual sales goals by assessing customer's needs, solving problems, and building relationships. The ABM is responsible for coaching, managing, and training the branch team. The ABM demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.
Requirements:Key Accountabilities, Responsibilities and Expectations:
Qualifications, Knowledge and Skills:
Physical Requirements:
Pay Transparency Nondiscrimination Provision:
Equal Opportunity Employer EEOC M/F/D/V
This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
PI7de3531546e