- Sales Support - Overseeing resources that enable sales teams to operate efficiently and effectively.
- Process Excellence - Designing and implementing best-in-class processes for critical aspects of the business.
- Data/Reporting - Establishing a centralized capability to gather, integrate, and analyze commercial data.
- Own, optimize, and continuously improve operating processes that support day-to-day sales execution.
- Ensure alignment between operations and broader business objectives.
- Partner with Sales leadership to identify and implement processes that elevate seller and customer experience.
- Lead initiatives or special projects as needed in response to evolving business needs.
- Champion experimentation and adoption of AI and automation for continuous operations improvement.
- Deliver real-time insights and reporting on sales support demand, capacity, and delivery.
- Develop and operationalize best-in-class frameworks and support for new products.
- Serve as a subject-matter expert on business and sales processes.
- Establish a next-gen data and reporting function to support all teams.
- Deliver actionable insights through visual dashboards, reports, and analysis.
- Serve as a trusted advisor to segment leadership.
- Drive end-to-end process alignment across sales, marketing, and customer success.
- Build, lead, and develop a high-performing team.
- Foster a culture of continuous improvement, accountability, and collaboration.
- 7+ years of progressive experience in operations, sales operations, commercial strategy, or related functions.
- 5+ years of people management experience, including building and leading cross-functional teams.
- Demonstrated success designing, scaling, and governing enterprise-grade operating processes.
- Advanced proficiency in data analytics, visualization, reporting, and BI platforms.
- Track record of leading AI and automation-enabled transformations in operational workflows.
- Exceptional communication and stakeholder management skills.
- Bachelor's degree required; MBA or equivalent experience preferred.
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Director of Operations
3 days ago
Only for registered members Ann Arbor, MI,Christ the King Catholic Church in Ann Arbor seeks a full-time Director of Operations to support the Pastor and Senior Leadership Team. This exempt position oversees business administration, finance, human resources, and facilities management. · ...
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Director, Security Operations Center
3 days ago
Only for registered members Ann Arbor $125,000 - $145,000 (USD)The Director of the Security Operations Center (SOC) will establish and lead DPSS's new SOC, creating a centralized hub for campus safety, security, and situational awareness. · ...
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Director, Security Operations Center
3 days ago
Only for registered members Ann ArborThe Director of the Security Operations Center (SOC) will establish and lead DPSS's new SOC, creating a centralized hub for campus safety security and situational awareness. · This senior leader will manage the planning development and management of SOC infrastructure staffing op ...
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Director of Financial Operations
2 weeks ago
Only for registered members Ann Arbor, MIThe Association for Asian Studies is a non-profit organization based in Ann Arbor, MI. We are a global academic organization and we offer an outstanding benefits package including medical, dental, vision, life, 403(B) retirement plan, paid vacation/sick time and holidays. · The D ...
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Director, CRM Operations
1 month ago
Only for registered members Ann Arbor, MIThe Director of CRM Operations will lead the strategic development and execution of customer relationship management initiatives across all markets. · Bachelor's degree in Marketing, Business, or related field; MBA preferred. · 7+ years of CRM experience, including leadership rol ...
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Operations Director
1 month ago
Only for registered members Scio Township $125,000 - $135,000 (USD)Scio Township is a general law township located in Michigan with a population of 19,000. Located in Washtenaw County and immediately adjacent to Ann Arbor, Scio Township is one of Michigan's best places to live, offering a blend of suburban-residential, agricultural, and limited ...
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Director of Operations
3 days ago
Only for registered members Ypsilanti, Michigan, , United StatesWe are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. · ...
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Director of Operations
2 weeks ago
Only for registered members Ypsilanti, MIWe are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. · Provide direct oversight and operational guidance to program managers in Behavioral Hea ...
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Deputy Director of Curatorial Affairs
1 month ago
Only for registered members Ann Arbor, MIWe are looking for a Deputy Director of Curatorial Affairs to partner with the Museum Director to develop and lead the creative and curatorial vision of the institution, oversee a dynamic exhibition program, and provide strategic vision and managerial oversight for our collection ...
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Center Assistant Director
1 month ago
Only for registered members Ann Arbor, MIThe new NSF-supported Center for Land Surface Hazards program at the University of Michigan, Department of Earth and Environmental Science, is looking for a Center Assistant Director. · Assume primary responsibility for operational continuity and timely execution of Center admini ...
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Kitchen Lead
1 month ago
Only for registered members Ann ArborWe're looking for a creative, organized, and people-centered leader who loves Asian food, fusion flavors, and the energy of a busy kitchen. · As a Kitchen Manager/Leader, you'll work closely with our Culinary Director to bring vision to life, refine recipes, and guide a talented ...
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Kitchen Lead
1 month ago
Only for registered members Ann ArborWe're looking for a Kitchen Leader to help lead the back-of-house operations at HOMES Brewery. This is an incredible opportunity for a creative, organized, and people-centered leader who loves Asian food, fusion flavors, and the energy of a busy kitchen. · Work alongside the Culi ...
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Assistant Vice President for Research
1 month ago
Only for registered members Ann Arbor, MIAs a premier R1 research university, the University of Michigan is a world-renowned institution with a large portfolio of human subjects research extending around the globe and across diverse disciplines. The University of Michigan Office of Research is committed to supporting ou ...
- Only for registered members Ann Arbor, MI
The Senior Financial Administrative Assistant reports to the Executive Director and provides support for the day-to-day office operations. · Accounts receivables and payables, debit card reconciliations. · Prepares checks for deposit and conducts bank deposits · Maintains organiz ...
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Deputy Director of Curatorial Affairs
1 month ago
Only for registered members Ann ArborWe are looking for a Deputy Director of Curatorial Affairs to partner with the Museum Director to develop and lead the creative and curatorial vision of the institution, oversee a dynamic exhibition program, and provide strategic vision and managerial oversight for our collection ...
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Senior Director of Organizational Learning
1 month ago
Only for registered members Ann Arbor, MIOrganizational Learning is a part of University Human Resources (UHR) and contributor to the Look to Michigan Vision. We are the university's central department for professional, career and leadership development. We promote campus culture change programs, lifelong learning resou ...
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Deputy Director, Ann Arbor Housing Commission
1 month ago
Only for registered members Ann Arbor $100,000 - $120,000 (USD)Primary role is to ensure organizational effectiveness by providing operational leadership. Ensures that the AAHC is in regulatory compliance for all of the Ann Arbor Housing Commission programs, including all Voucher programs, all Housing Programs, and all Tenant Services Progra ...
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Assistant Vice President for Research
1 month ago
Only for registered members Ann ArborAs a premier R1 research university, the University of Michigan is a world-renowned institution with a large portfolio of human subjects research extending around the globe and across diverse disciplines. · The University of Michigan Office of Research is committed to supporting ...
-
Center Assistant Director
1 month ago
Only for registered members Ann ArborThe new NSF-supported Center for Land Surface Hazards program at the University of Michigan, Department of Earth and Environmental Science, is looking for a Center Assistant Director. · Assume primary responsibility for operational continuity and timely execution of Center admini ...
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Associate Director, Hill Campus Region
1 month ago
Only for registered members Ann ArborThe Associate Director provides strategic and operational leadership for the daily management of maintenance, custodial, and building systems across multiple residence halls and apartment facilities. · ...
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Director, Risk Management
1 month ago
Only for registered members Ann Arbor Full timeClarivate is seeking a motivated Director of Enterprise Risk Management (ERM) to join our global Legal team. · Planning and execution of the ERM cycle, including risk framework updates, business continuity assessments, risk assessments, risk monitoring, and reporting to key stake ...
Director, Operations - Ann Arbor - Thomson Reuters
Description
About the Role
The Director of Operations will drive operational excellence across key commercial functions, with accountability for outcomes in three domains: Sales Support, Process Excellence, and Data/Reporting.
This role requires a strategic thinker with strong operational and data expertise, exceptional leadership skills, and collaboration across multiple functions.
Key Responsibilities
About You
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Director of Operations
Only for registered members Ann Arbor, MI,
-
Director, Security Operations Center
Only for registered members Ann Arbor
-
Director, Security Operations Center
Only for registered members Ann Arbor
-
Director of Financial Operations
Only for registered members Ann Arbor, MI
-
Director, CRM Operations
Only for registered members Ann Arbor, MI
-
Operations Director
Only for registered members Scio Township
-
Director of Operations
Only for registered members Ypsilanti, Michigan, , United States
-
Director of Operations
Only for registered members Ypsilanti, MI
-
Deputy Director of Curatorial Affairs
Only for registered members Ann Arbor, MI
-
Center Assistant Director
Only for registered members Ann Arbor, MI
-
Kitchen Lead
Only for registered members Ann Arbor
-
Kitchen Lead
Only for registered members Ann Arbor
-
Assistant Vice President for Research
Only for registered members Ann Arbor, MI
-
Senior Financial Administrative Assistant (20-25 hours/week)
Only for registered members Ann Arbor, MI
-
Deputy Director of Curatorial Affairs
Only for registered members Ann Arbor
-
Senior Director of Organizational Learning
Only for registered members Ann Arbor, MI
-
Deputy Director, Ann Arbor Housing Commission
Only for registered members Ann Arbor
-
Assistant Vice President for Research
Only for registered members Ann Arbor
-
Center Assistant Director
Only for registered members Ann Arbor
-
Associate Director, Hill Campus Region
Only for registered members Ann Arbor
-
Director, Risk Management
Full time Only for registered members Ann Arbor