- Greet patients in a positive and helpful manner
- Provide information and assistance as needed
- Obtain accurate demographic and insurance information, then verify insurance coverage for all patients
- Use the computer system to generate fee slips for patients, review information for accuracy and instructions
- Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient's chart
- Keep patients informed of their account information
- Notify staff when patients are ready to be seen
- Collect payments, insurance co-pays, and PDRX charges
- Coordinate patient care or patient records with other clinic locations when necessary
- Be familiar with all locations, hours, directions
- Answer telephone calls, record messages for other staff, and deliver messages
- Perform various duties such as photocopying forms, reports, and patient information, faxing forms and charts
- Perform daily filing of charts and records to ensure excellent organization in patient records
- Maintain various logs of daily activities, including patient count and financial transactions, in order to prepare monthly tallies of operating activity
- Audit and balance all financial transactions to ensure accurate daily deposits
- Distribute mail
- Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
- Provide positive team support for all personnel and departments
- Maintain a neat, tidy, clean, and organized work area, including the patient waiting area
- (Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
- Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
- Report any problems or concerns to the center manager and billing supervisor
- Adhere to professional expectations and guidelines in the handbook
- Strong interpersonal and communication skills
- Ability to maintain confidentiality
- Be organized with attention to detail
- Engaging, calm under pressure, and able to handle all types of patient engagement
- Be able to balance speed and accuracy
- Demonstrated good judgment, initiative, and patient interaction skills
- High school diploma or equivalent
- 1-3 years of customer service experience in a medical practice or retail environment
- Proficient in MS Office programs such as Word, Excel, and SharePoint
- Experience with Athena, DocuTap, and/or When2Work is preferred but not required
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Registration Clerk
3 days ago
ClearChoiceMD RutlandJob Summary: · We are seeking a dependable full-time Registration Clerk for our state-of-the-art urgent care center in Rutland, VT. · The ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment. · Key Responsibilities: · G ...
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Registration Clerk/Medical Assistant
1 day ago
ClearChoiceMD RutlandClearChoiceMD is seeking a dependable full-time Registration Clerk/Medical Assistant for our urgent care center in Rutland, VT. · Our ideal candidate is friendly and has excellent communication skills, comfortable in a fast-paced environment and has knowledge in medical assisting ...
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Registration Clerk/Medical Assistant
1 week ago
ClearChoiceMD Rutland Full timeJob Description · ClearChoiceMD is seeking a dependable full-time Registration Clerk/Medical Assistant for our urgent care center in Rutland, VT. Our ideal candidate is friendly and has excellent communication skills, comfortable in a fast-paced environment and has knowledge in m ...
Registration Clerk - Rutland - ClearChoiceMD

Description
Job Description
ClearChoiceMD is seeking a dependable full-time Registration Clerk for our state-of-the-art urgent care center in Rutland, VT. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment.
Full-Time Hours include working three 12-hour shifts and rotating weekends.
Our Registration Clerk receives and registers patients arriving via patient walk-in, gathering demographic and insurance information. They also assist patients with financial information, accepting and processing copays.
Duties and Responsibilities:
Skills and Qualifications:
Key Competencies:
Education & Experience:
Supervisory Responsibility:
This role has no supervisory responsibilities.
Work Environment:
This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands:
This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye-hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment, the incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work:
The centers operate seven days per week, 8 AM to 8 PM. Typically, full-time employees will work three 12-hour shifts and every other weekend.
Travel:
No travel is expected for this position. However, depending on the location, this position may work at more than one center.
Benefits Include:
Medical, dental, vision, life, and disability insurance, 401K with a match, and paid time off. As an employee, you have four free urgent care visits per year, which can be shared by immediate family members.
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Registration Clerk
ClearChoiceMD- Rutland
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Registration Clerk/Medical Assistant
ClearChoiceMD- Rutland
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Registration Clerk/Medical Assistant
Full time ClearChoiceMD- Rutland