Recreation Center Receptionist - Pflugerville

Only for registered members Pflugerville, United States

2 days ago

Default job background
It's a great time to be in Pflugerville · The person we seek will believe in and exhibit the City's P · FIRST core values: · Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork. · All City of Pflugerville employees, both full-time and part-time, are able to t ...
Job description
It's a great time to be in Pflugerville

The person we seek will believe in and exhibit the City's P

FIRST core values:
Positive, Forward-thinking, Integrity, Resilience, Service, and Teamwork.

All City of Pflugerville employees, both full-time and part-time, are able to take advantage of a generous 457 deferred compensation plan and a 100% paid employee assistance program that offers financial, legal, mental, and career coaching and much more

Most City job postings remain open for 30 days, though some may be extended.

Hiring managers typically begin contacting applicants within 1 – 30 days, but in some cases, contact may occur up to 60 days after posting.

If selected for an interview, you will be contacted directly by the hiring manager. Applicants who do not meet the minimum qualifications will usually receive a notification within 30 – 60 days.


If you have not heard back after that timeframe or have questions about your application, please contact People & Culture.

Job Summary


Under direct supervision from the Recreation Facilities Supervisor, is responsible for providing customer service and enforcing policies as well as a variety of administrative and clerical tasks relating to the Recreation Center.

Frequent daily contact with the public and City employees in person and by telephone. First point of contact for people entering the Recreation Center.

Essential Job Functions And Other Important Duties


Answer front desk phones and route calls to appropriate parties within department offices; respond to routine inquiries regarding parks, programs and the recreation center.

Act as first point of contact for visitors to the department; greet department visitors courteously and address routine inquiries, or direct visitors to appropriate personnel.

Direct patrons/public to proper personnel for assistance.
Accept and process membership applications and payment. Assist co-workers with program registration process.
Perform daily patron equipment check out by procedure.
Uphold facility rules, regulations, policies, and procedures.
Assist with maintaining daily cleanliness of Recreation Center.
Other duties as assigned by supervision/management.
Close working situations with the Parks portion of the department.
Other related or unrelated duties as assigned.

Job Qualifications

Formal Education:
High School Diploma or equivalent, and/or college level courses.


Relatable Work Experience:
None Required.


Preferred Qualifications:
CPR, First Aid, and AED certifications. 1 or more years of customer service experience.

Disclaimer:

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job.

One year of full-time experience is define as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Knowledge, Skills, and Abilities Needed & Environmental Factors and Other Physical Requirements

Skill in utilizing a personal computer, associated software programs, including Windows and Microsoft Office applications.

Ability to interact in a professional manner with guests and recreation center members.


Ability to communicate clearly and effectively, both verbally and in writing, as well as strong time and task management skills.

Ability to understand and follow verbal and written instructions.

Ability to interact in a professional manner under stressful conditions.


Working proficiency with common office equipment including, multi-line phone systems, copies, fax machines, and personal computers; working proficiency with software applications, including Windows and Microsoft Office applications.

Subject to sitting and standing to perform essential functions in an indoor/recreational facility.

Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate office equipment.


Varying hours, may include early morning, evening and weekend hours (Position designed to work 19 hours or less per week).

Exposure to large crowds and noises.

Frequent reaching, stooping, bending and traveling between offices.

Constant viewing of computer screen.

Repetitive hand and wrist movements.

Occasionally lifting, pushing, pulling, and dragging boxes and equipment up to 35 lbs.

If you are someone interested in making a difference in the community and wish to be a part of the Pflugerville team, go to under Employment Opportunities and apply today

For more details about the benefits offered by the City, please visit: Benefits | Pflugerville, TX - Official Website


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