Member Service Representative - Gainesville - Florida Credit Union

    Florida Credit Union
    Florida Credit Union Gainesville

    9 hours ago

    $32,000 - $52,000 (USD) per year *
    Description

    Member Service Representative

    Join Our Team at Florida Credit Union Where Your Future Shines Bright

    About Us: At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you're not just starting a new job; you're joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.

    Why You'll Love Working with Us:

    • Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
    • Extensive Training: Receive comprehensive training to ensure you're set up for success from day one.
    • Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
    • Career Growth: Explore numerous opportunities for professional development and advancement within our organization.

    Position Overview: Are you a motivated individual who thrives on helping others and finding creative financial solutions? As our Member Service Representative, you'll be the go-to person for our members' financial needs, offering personalized solutions while adhering to our credit union's policies and goals.

    Your Key Responsibilities:

    • Conduct engaging loan interviews and gather essential credit history to tailor financial solutions to our members' needs.
    • Assess loan applications by evaluating assets, liabilities, and credit experiences, and guide members through our loan procedures.
    • Clearly communicate loan alternatives, credit criteria, and documentation to ensure members feel informed and confident.
    • Cross-sell additional credit union services and provide expert advice to enhance members' financial well-being.
    • Process a range of financial services, including membership applications, checking accounts, IRAs, and more.
    • Address member inquiries and resolve any issues, ensuring accuracy and compliance with all regulations.
    • Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance.

    What We're Looking For:

    • A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience.
    • A current driver's license.

    Ready to Make a Difference? If you're passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you Apply today and take the first step towards a rewarding career with Florida Credit Union. Become a vital part of our mission to support and uplift our members apply now

    * This salary range is an estimation made by beBee
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