Klaviyo Flow Audit
6 hours ago

Job description
We are an established Australian jewellery eCommerce brand using Shopify + Klaviyo.We recently made changes to our Klaviyo flows and have since seen a significant drop in flow revenue.
We are looking for a Klaviyo specialist to conduct a one-off technical audit to identify any trigger, filter, logic, or integration issues that may be affecting performance.
This is NOT an ongoing email management role. We are looking for a diagnostic review with clear recommendations and fixes.Scope of Work
We need a detailed audit of:
Abandoned Cart flow
Checkout Started flow
Browse Abandonment flow
Welcome Series
Post Purchase flow
Specifically, we want you to:
Review flow triggers (metric vs list-based)
Review flow filters and suppression logic
Check Smart Sending settings
Confirm Shopify → Klaviyo event tracking is firing correctly
Identify any logic conflicts or broken triggers
Test flows using a test profile
Provide a written report outlining:
Issues found
Revenue impact risk
Recommended fixes
Priority order of fixes
If possible, we would also like:
Benchmark feedback on whether our flow structure is aligned with best practices for jewellery/eCommerce brands.
Our Tech Stack
Shopify
Klaviyo
Meta Ads
Google Ads
Ideal Candidate
Proven Klaviyo specialist (not general email marketing)
Strong understanding of eCommerce event tracking
Experience with Shopify integrations
Able to explain findings clearly and concisely
Experience auditing revenue drops in flows preferred
Please include in your application:
Examples of previous Klaviyo audits
Revenue results you've helped recover or improve
Your fixed price quote for this one-off audit
Budget
Open to fixed-price proposals based on experience.
Timeline
We would like this completed within 1–2 weeks.
If you're an experienced Klaviyo expert who can quickly identify technical or logic issues impacting revenue, we would love to hear from you.
Mandatory skills:
Klaviyo, Email Marketing, Email Campaign Setup
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