Electronic Instrument Bench Technician - Gainesville, GA
2 days ago
Job description
Description -Handles Equipment Repair, Provides Customer Training, Provides Technical Customer Support, General Reporting and Inventory Management.
Job Responsibilities
Troubleshoot equipment down to circuit board level; install components required to repair instruments. Ability to share and communicate technical experience as it pertains to the servicing of instruments to customers and with other departments within the company. Provide high level customer support; determine customer needs, direct customers through simple repairs. Provide service quotes and process all paperwork involves with shipping equipment back to customer.
Play a pivotal role in inventory planning, reporting and control as it pertains to the service area. Other tasks as assigned by management
Demandson Job Holder
Comfortable working in a fast paced work environment; high level communication skills, both written and oral. Multitasking, providing a high level of customer support. Maintain open communication channels with other departments within the company (service, sales team, management). High level of accuracy; focus on building relationships with existing and new customers. Solid electromechanical knowledge or training.
Additional Knowledge (e.g. special PC knowledge, ABAS trainings, languages, job specific advanced trainings)
- Good communication skills (written and verbal); ability to use common hand tools and basic test equipment. Microsoft Office suite (in particular MS Word, Excel, and PowerPoint); comfortable learning new software tools. Experience using a variety of service software modules. Minimum 2 years college or equivalent training.
Job Type: Full-time
Pay: $53, $60,000.00 per year
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