Vice President of Operation - Philadelphia, United States - Mediabistro

Description

Vice President of Operation (Janitorial)

• Experienced operations executive / senior operations manager with proven ability to manage multiple aspects of a business
• In the absence of a degree, additional related experience is required
• Successful experience leading and managing a team of management-level direct reports
• Demonstrated personal and professional integrity, high energy level, and a passion for superior customer service at all levels
• Ability to think strategically at the executive level, foster change, incorporate innovation and implement strategies throughout all levels of the organization
• Exceptional team leadership skills to include the ability to effectively coach, motivate and empower team members
• High level customer interaction skills and the ability to build and sustain trusted relationships both internally and externally
• Strong background in analysis, critical decision making and process improvement
• Excellent interpersonal, communications and organizational skills, sound judgment and computer proficiency
• Proven track record in sales is a mandatory
• 7-10 years of experience in the Janitorial industry mandatory
• Philadelphia, PA 19106: Relocate before starting work (Required)

Responsibilities

• The VP of Operations is responsible for the management of the business including operations, customer relations, vendor relations, with full P&L accountability
• This position promotes collaboration among the Executive Group and individual departments to provide innovative customer solutions and superior customer service
• This position provides vision and leadership toward obtaining overall company goals through measurement and redirection to accomplish key performance indicators
• Sets goals, develops processes and directs ongoing operations
• Collaborates with the Executive team to develop, recommend and implement strategies to optimize revenue and capture additional markets
• Coaches and mentors Managers across the organization to promote professional growth
• Set policies and direct activities in alignment with the strategic direction set by the CEO
• Develop operational goals which are aggressive, yet obtainable and tied closely to the long-term goals of the company
• Advise the CEO concerning strategic business development and key corporate planning issues and opportunities that relate to and impact the operations of the company
• Participate in the development of a scalable model that promotes and supports the company's growth both financially and through client/market acquisition
• Drive Operational Management Team in the field
• Actively manage customer satisfaction through analysis of customer feedback, scrutiny of performance metrics and improvement of customer service systems and processes
• Oversee personnel activities for the Operations organization to include hiring, training and evaluating employees
• Work with the sales organization to insure the highest level of customer service and the profitability of the organization
• Nurture the collaborative environment, promote transparency and communicate positively and effectively
• Pay: $80, $120,000.00 per year
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• 8 hour shift

Clean Tech Services Inc.,

Vice President of Operations (Janitorial...

Job Description

Vice President of Operations

Experienced operations executive / senior operations manager with proven ability to manage multiple aspects of a business.

Position Overview:

The VP of Operations is responsible for the management of the business including operations, customer relations, vendor relations, with full P&L accountability. This position promotes collaboration among the Executive Group and individual departments to provide innovative customer solutions and superior customer service. This position provides vision and leadership toward obtaining overall company goals through measurement and redirection to accomplish key performance indicators.

Organizational Scope:

Sets goals, develops processes and directs ongoing operations. Collaborates with the Executive team to develop, recommend and implement strategies to optimize revenue and capture additional markets. Coaches and mentors Managers across the organization to promote professional growth.

Description:

Set policies and direct activities in alignment with the strategic direction set by the CEO

Develop operational goals which are aggressive, yet obtainable and tied closely to the long-term goals of the company.

Advise the CEO concerning strategic business development and key corporate planning issues and opportunities that relate to and impact the operations of the company

Participate in the development of a scalable model that promotes and supports the company's growth both financially and through client/market acquisition

Drive Operational Management Team in the field

Actively manage customer satisfaction through analysis of customer feedback, scrutiny of performance metrics and improvement of customer service systems and processes

Oversee personnel activities for the Operations organization to include hiring, training and evaluating employees

Work with the sales organization to insure the highest level of customer service and the profitability of the organization

Nurture the collaborative environment, promote transparency and communicate positively and effectively

Qualifications:

A college degree in business or a related field is preferred. In the absence of a degree, additional related experience is required.

Successful experience leading and managing a team of management-level direct reports

Demonstrated personal and professional integrity, high energy level, and a passion for superior customer service at all levels

Ability to think strategically at the executive level, foster change, incorporate innovation and implement strategies throughout all levels of the organization

Exceptional team leadership skills to include the ability to effectively coach, motivate and empower team members

High level customer interaction skills and the ability to build and sustain trusted relationships both internally and externally

Strong background in analysis, critical decision making and process improvement

Excellent interpersonal, communications and organizational skills, sound judgment and computer proficiency.

Proven track record in sales is a mandatory

7-10 years of experience in the Janitorial industry mandatory

Job Type: Full-time

Pay: $80, $120,000.00 per year

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

Ability to Relocate:

• Philadelphia, PA 19106: Relocate before starting work (Required)

Work Location: In person

Company information

Cleantech Group's research, consulting and events catalyze opportunities for sustainable growth powered by innovation. From trends and companies to the people and ideas defining the future of industry, we provide the access and customized support you need to engage external innovation and achieve growth in a more digitized, de-carbonized and resource-efficient future.

Renewable Energy, Energy Efficiency, Environmental Services, Sustainability, Clean Energy

Privately Held

Company Specialties:
Market intelligence for clean technology and innovation, Cleantech Research, Cleantech Events, Cleantech Consulting, Circular Economy, and Sustainable Innovation

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