Assistant Director Admissions - Chicago, United States - Acadia Healthcare

Description

• Lead and unite the Admissions Department into an integrated team.
• Execute the business development and marketing department's strategic plan for admissions and client referrals.
• Address quality management issues in crisis triage, evaluation, intake, and admissions.
• Assign evaluations, intakes, and admissions based on requests and hospital census.
• Oversee quality assurance and improvement programs for admission services.
• Conduct follow-up communication and provide recommendations to organizational leadership.
• Deliver orientation, in-service, and continuing education for department staff.
• Act as a clinical liaison with referral sources.
• Enhance departmental efficiency and quality, setting and achieving goals.
• Ensure compliance with new laws and regulations.
• Train and supervise staff.
• Plan, assign, and supervise duties for patient safety and department efficiency on assigned shifts.
• Prioritize potential admissions based on patient needs and facility capacity.
• Apply clinical assessment, diagnoses, and interventions as necessary.
• Provide guidance, encourage teamwork, and build trust among team members.
• Maintain EMTALA logs, if applicable.
• Serve as a preceptor for new admission team employees.
• Maintain a positive and empathetic attitude towards customers, resolving complaints and prioritizing patient safety

• Bachelor's degree in a social services field is required.
• Master's degree in a social services field or RN preferred.
• Two or more years' experience in a healthcare admissions role is preferred.

• Master's Degree in Counseling, Psychology, Social Work , or Human Services related field
• Required Licenses (LPC, LCPC, LSW, LCSW) within 6 months to 1 year
• Good organization skills, attention to detail, excellent oral and verbal communication skills
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).