Technical Services Care Specialist-Shelton, CT - Remote - US
1 week ago

Job summary
We are a fast-growth company committed to reducing global carbon emissions for small to medium sized enterprises.Budderfly installs and manages energy-saving solutions for our customers.
Responsibilities
- Owns the customer experience from beginning to end (in combination with Technical Support Associates) for Technical Services reported issues
- Act as Liaison with management and our customers
- Provide dedication to improve customer service and business productivity
- Proactively reach out to customers regarding the current standing of reported issues (ticket statuses)
Job description
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