Technical Services Care Specialist-Shelton, CT - Remote - US

Only for registered members Remote - US, United States

1 week ago

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Job summary

We are a fast-growth company committed to reducing global carbon emissions for small to medium sized enterprises.

Budderfly installs and manages energy-saving solutions for our customers.

Responsibilities

  • Owns the customer experience from beginning to end (in combination with Technical Support Associates) for Technical Services reported issues
  • Act as Liaison with management and our customers
  • Provide dedication to improve customer service and business productivity
  • Proactively reach out to customers regarding the current standing of reported issues (ticket statuses)

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