FT Collections Agent - Bay Shore - Above Lending

    Above Lending
    Above Lending Bay Shore

    3 days ago

    $35,000 - $65,000 (USD) per year
    Description
    **Collections Agent (FT)**
    We are seeking a highly skilled and compassionate Collections Agent to join our team at Above Lending. As a key member of our revenue recovery efforts, you will play a vital role in resolving delinquent accounts while providing exceptional customer service.
    • Analyze delinquent accounts to determine the best course of action for resolution;
    • Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long-term goals;
    • Negotiate repayment plans with clients in a professional and empathetic manner;
    • Document all interactions and agreements with clients in our system accurately and promptly;

    In this role, you will have the opportunity to work closely with internal departments such as Customer Service and Special Handling to resolve complex account issues. If you possess excellent communication skills, a strong analytical mind, and the ability to think creatively, we encourage you to apply for this challenging yet rewarding position.


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