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    Forklift Technician - Cleveland, United States - Bailey's General Store

    Bailey's General Store
    Bailey's General Store Cleveland, United States

    1 week ago

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    Description

    Bailey sold its first forklift in 1949. Since then Bailey has been a family-owned and operated business dedicated to selling, leasing, renting, servicing, and providing parts for forklift trucks throughout the southeast.

    Description

    Forklift Technicians troubleshoot mechanical and electrical equipment, and perform repairs and preventive maintenance work based on customer needs and requirements. They are dedicated to customer satisfaction, responding in a timely, polite and professional manner. Technician assignments vary by task, by tools required, and by duration on a daily basis. One day may require multiple quick fixes, and the next day involves a repair that takes the entire workday. The process includes diagnosing the problem, either fixing the problem or recommending an outsourced solution, such as battery replacement, and then completing the necessary paperwork.

    Essential Duties and Responsibilities:

    • Perform diagnostic inspections as directed. Gather input from customers to identify the cause of failure.
    • Make repairs or recommendations as needed using appropriate tools and wearing appropriate personal protective equipment.
    • Maintain a clean work area and return to pre-repair condition.
    • Maintain good working records for time, parts, supplies and outside purchases in repairs.
    • Maintain daily records of repairs for correct service billing.
    • Maintain and care for tools, equipment and vehicles. Notify management of the need for repairs or replacements.
    • Participate in job-related training, including supporting the safety program, and maintain licenses and certifications to avoid expirations.
    • Represent Bailey as a professional by maintaining a professional appearance, wearing a uniform, keeping the vehicle and work areas clean, and being courteous and informative with customers.
    • Handle other duties and special projects as assigned

    What We Offer:

    • Competitive pay.
    • Comprehensive benefits.
    • Multiple health plans including one plan with 100% employer paid premiums.
    • Generous 401K matching.
    • 100% Employer paid short and long term disability.
    • Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.
    • A family owned and operated business that prioritizes the needs of our employees and customers.
    • The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University.

    Job Requisites:

    The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around him/hercustomers, suppliers, co-workers, and other vendors.

    Education/Training/Experience:

    A technical school certificate or equivalent experience in mechanical repairs

    Skills, Knowledge, and Abilities:

    Strong mechanical skills

    Good communication skills

    Good, safe work habits

    Strong diagnostic and repair skills

    Able to work with minimal or no supervision in the field

    License(s) or Certification(s) Required:

    Valid Drivers License

    Forklift Certification (provided by Bailey)

    Personal Protective Equipment Required:

    Steel toed, non-slip, work boots (reimbursement available up to $75)

    Leather gloves, rubber gloves (provided by Bailey)

    Safety glasses (provided by Bailey)

    Hearing protection (provided by Bailey)

    Safety vest (provided by Bailey)

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