Senior UX Designer - Boston, United States - The RepTrak Company

Description

Job Description

Senior UX Designer (REMOTE)

At The RepTrak CompanyTM, our purpose is to prove that saying and doing the right thing is good for business. This is at the core of everything we do. Our gold-standard Reputation model draws from a longitudinal media and perception data set that allows us to advise Fortune 500 clients on how to prioritize, implement, and prove the impact of doing and saying the right things. Addressing these challenges for today's corporations – life after COVID, understanding how to enact DE&I principles, ongoing high expectations around innovation and ethics –is our everyday work. It's meaningful, and tied to what's happening now as the world pivots away from shareholder capitalism and toward stakeholder capitalism.

The RepTrak CompanyTM is the world's leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies. Subscribers to the RepTrak Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world's largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

The Role

We are seeking a skilled Sr. UX Designer to join our team and play a pivotal role in creating intuitive and engaging user experiences for RepTrak's B2B SaaS platform. You will be responsible for conducting UX research, creating user-centered designs, establishing design standards, and performing usability testing. The ideal candidate will have a strong background in user experience research, UX analysis, and creating user-centric designs that meet the complex needs of enterprise data analytics solutions. This is not a graphic designer role purely focused on visuals but rather a role heavily focused on UX components and understanding user journeys. We are looking for seasoned UX candidates with 9+ years of UX specific experience.

Specific Responsibilities Include

• Collaborate with product management and engineering teams to define and implement user experience and user interface innovations.
• Conduct user research to uncover insights and enhance user satisfaction.
• Analyze competitive and market trends to drive UX/UI recommendations.
• Create wireframes, prototypes, user journey maps, personas, and process maps to effectively communicate and iterate on design ideas.
• Develop functional and appealing user interface designs that reflect customer needs and intelligently leverage AI.
• Perform usability and A/B testing on existing and new product features, driving iterative improvements.
• Create and maintain a design style guide to ensure consistency across templates and elements.

Professional Qualifications Required

• 9+ years of professional experience in UX Design for software and SaaS products.
• Bachelor's degree in design, Computer Science, or a related field.
• Portfolio required. Evidence of UX design projects showcasing your process from inception to final design.
• Experience with Design Sprints, user-centered design, planning and conducting research, rapid prototyping, and accessible design.
• Proficient in design tools such as Figma, Adobe Illustrator, Miro, and InVision.
• Up to date with the latest UX trends and techniques as well as emerging technologies such as AI and LLMs.
• Excellent communication and collaboration skills.

Why Join Our Product Team:

• Cutting-Edge Projects: Be part of pioneering initiatives
• Innovation Culture: Immerse yourself in a dynamic and collaborative environment where your ideas and contributions are valued.
• Professional Growth: Access ongoing learning opportunities, training, and mentorship to advance your skills and career.
• Impactful Work: Contribute to solutions that drive real-world impact and transform industries.
• Diverse Team: Join a team of diverse experts who are passionate about our product

Work Location

This position is fully remote. Ideal candidates are located within the US and able to work East Coast based hours.

All candidates must have their primary residence in a country where RepTrak has an entity (Canada, Brazil, United States, United Kingdom, The Netherlands, Italy, Spain, Denmark, Australia). Any US based candidates are ideally located in one of RepTrak's core operating states (MA, CT, PA, NY, IL, GA, NH, or CA).

Some travel may be required.

Compensation

The role encompasses a compensation package including a competitive salary and an annual performance bonus plan. RepTrak offers a full benefits program including company holidays, paid vacation, and more.

The RepTrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer. For more information, please visit our website at