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    Business Intelligence and Database Manager - Coppell, United States - Chilis

    Chilis
    Chilis Coppell, United States

    4 weeks ago

    Chili's background
    Description

    Sr. Manager Business Intelligence and Database

    Dallas TX

    What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special.

    Life is short. Work happy . At Brinker, we connect, serve and give to create the best life for our Team Members, Guests and community.

    Through our cultural beliefs, Brinker empowers its Team Members to positively impact our 4 Key Results :
    Engaging Team Members, Bringing Back Guests, Growing Sales
    and Increasing Profits.

    Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.



    Job Summary

    The position will manage the support teams responsible for the day-to-day operation of our database environments and business intelligence infrastructure.

    The environments are primarily SQL Server, Teradata, Informatica and Tableau. The teams are a diverse group of offshore and onshore resources. They support the databases and associated infrastructure, Informatica and its set of complex ETLs, the Master Data Management system, visualizations
    and metrics on Tableau, integrations such as SSIS and PowerShell scripting.


    Your Key Job Functions
    Lead and manage the Database, Business Intelligence, Analytics, and Data Warehouse Support teams.
    Expert level database troubleshooting skills
    Use ServiceNow to manage IT Requests, Incidents, Changes and Enhancement activity.

    Actively lead the BI Support Team to resolve issues in the BI space quickly, design solutions, develop and implement process and/or technology improvements as well as train new users, and ensure that projects are completed on time.

    Collaborate with architects to maintain relevant architecture processes and deliverables.

    Establish relationships with key business constituencies and serve as an advocate for BI and database deliverables across multiple departments and serve as a liaison between business and other technical areas.

    Coach, mentor and train team members to establish a consistent level of quality, accuracy, accountability, and compliance of department standards.

    Able to work closely with architects and business users to understand information requirements, model business concepts, and implement data structures and reporting tools and solutions.

    Collaborate with leadership concerning the ongoing evolution of BI's software platforms and tools.
    Effectively develop and manage team resources in accordance with departmental goals/objectives, and within budget.
    Help with vendor analysis, selection and review when needed.
    Identify and monitor ongoing staffing needs to meet department objectives.
    Planning, designing, and implementing database structures that meet the organization's requirements and support its business processes.

    Implementing and maintaining robust security measures to protect sensitive data from unauthorized access, including user authentication, access controls, and encryption.

    Monitoring and optimizing database performance to ensure efficient operation and timely response to user queries, including tuning SQL queries, optimizing indexes, and configuring hardware resources.

    Developing and implementing backup and recovery strategies to ensure data integrity and availability in case of system failures, disasters, or data corruption.

    Ensuring the accuracy, consistency, and reliability of data stored in the databases by implementing data validation rules, constraints, and quality checks.

    Performing regular maintenance tasks such as database reorganization, index rebuilding, and software updates to keep the databases running smoothly and efficiently.

    Monitoring database usage and growth trends to forecast future capacity requirements and plan for scalability and resource allocation.

    Monitoring database performance metrics, resource usage, and system health to proactively identify and resolve issues before they impact operations and setting up alerts for critical events.

    Performing database upgrades and Service Pack installs.
    Documenting database schemas, configurations, and procedures to ensure clarity and facilitate knowledge transfer among team members.
    Ensuring compliance with regulatory requirements and organizational policies related to data privacy, security, and governance.

    Leading and managing a team of database administrators, providing guidance, mentoring, and training to develop their skills and expertise.

    Familiarity with High Availability, Clustering technologies and group Listeners.
    Provide technical leadership and mentoring to team members.
    Provide 24x7x365 support to resolve all production issues and minimize business impact within SLA guidelines.
    Architect database solutions and provide guidance to BI Architects on their solutions.
    Collaborate with cross-functional teams to identify opportunities for process improvements and drive down incident counts proactively.
    Utilize root cause analysis to continually enhance customer satisfaction while adhering to budgetary constraints.


    What You Bring to the Team
    5+ Years of experience supporting Microsoft SQL Server (2012/2016/2019/2022)
    Experience with Data Warehousing techniques.
    Experience with Informatica or other ETL tools.
    PMP certification a plus.

    Understanding and practical experience with understanding different styles of database design (relational, dimensional, referential integrity, primary keys, foreign keys, indexes, etc.).

    Experience with Microsoft Master Data Services (MDS) a plus.
    Experience with application architecture.
    Coding skills in Standard SQL.
    Familiarity with standard change control procedures and documentation best practices for data movement.
    Proficient in MS Office.
    Enjoys learning new technologies.

    Be customer centric; listening, understanding and responding to customer needs while being committed to the customer first philosophy, including both internal and external customers.

    Excellent oral and written communication skills. Ability to communicate technical issues clearly.
    Ability to identify and eliminate low return tasks.
    Exhibit the ability to improvise, adapt, and overcome unforeseen obstacles to achieve desired results.
    Bachelor's degree in a data-focused discipline, or the equivalent in skill and training.


    Why Brinker

    We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts.

    Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for
    annual bonus potential. Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment Team members enjoy company-wide events and celebrations. Regular volunteer
    opportunities with our community give back programs.

    Check our Careers page for more exciting opportunities Brinker Careers
    Join our talent communities Brinker LinkedIn
    #LifeisShortWorkHappy
    #brinkerjobs
    #brinkerhead
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