Head Teller - Williamson, United States - United Bank

Description

Job Description

Who We Are:

United Bank offers exciting career opportunities and has a unique company mission and culture. We are an innovative and growing 118-year-old, $2.4 billion Community Bank, that proudly provides Signature Service to our customers, in 19 locations and 11 counties, throughout Middle Georgia.

View Our Annual Magazine - OUR STORY .

What We Offer:

• Career opportunities and growth.
• Competitive benefit package. Benefits include: paid employee health insurance, dental insurance, vision insurance, short-term disability insurance, paid long-term disability insurance, paid life insurance, 401(k) plan with employer contributions, employee stock purchase plan (ESOP) with employer contributions, flexible spending account (FSA), wellness program, employee assistance program, vacation time, sick time, paid federal holidays, and other unique perks.
• Flexibility
• Unique Culture
  Head Teller
  
  Job Summary:
  
  The Head Teller leads the day-to-day operations of the teller line, while ensuring that all compliance and procedural requirements are met. Directs and mentors a well-trained team that provides the highest level of signature service and operational excellence.
  
  General Description/ Duties:
  
  
  • Models and exemplifies the United Bank teller role.
  • Creates and inspires a team that provides Signature Service to every customer they serve.
  • Leads teller staff to make the best decisions in handling transactions while balancing risk, fraud and customer relationships.
  • Administers ongoing coaching and counseling; leads timely performance discussions along with formal evaluations.
  • Spearheads the training and development of new employees.
  • Ensures that proper security measures, cash management policies and dual control procedures are followed.
  • Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act.
  • Follows audit guidelines to achieve a satisfactory or higher audit rating.
  • Delegates tasks to teller staff as needed such as night depository, mail and ATM duties.
  • Creates a work schedule ensuring efficient coverage of the department to provide professional, prompt and cost effective customer service.
  • Spearheads and ensures best utilization of technology resources.
  • Builds and maintains productive relationships with co-workers and partners throughout the organization.
  • Performs other duties as required.
  
  Level I = branch volume averages up to 10,000 transactions per month (Grade 24)
  Level II = branch volume averages 10,000+ per month (Grade 26)
  
  Requirements:
  • High school diploma or GED.
  • Five years Teller experience preferred.
  • Detailed knowledge of bank policies and procedures related to the teller function.
  • Ability to manage employees along with coaching, counseling and providing guidance.
  • Strong communication and interpersonal skills (verbal and written).
  • Able to lift heavy bags of coin.