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Eaton

    Preble County Administrative Assistant/Transportation Coordinator - Eaton, United States - Miami Valley Community Action Partnership

    Miami Valley Community Action Partnership
    Miami Valley Community Action Partnership Eaton, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Position Summary:

    To provide administrative support and transportation coordinating for the Preble county MVCAP office in order to help assist the general public and community with resources.


    Essential Duties:

    • Answer phone calls, forward calls, or take messages to distribute to appropriate staff.
    • Provide customers with program information and other agency referrals.
    • Assists customers with inquiries and provide them with appropriate program application forms.
    • Provide customers with time, date, and location of HEAP appointments.
    • Assists with the preparations of reports and/or program applications as directed.
    • Perform data entry and word processing to assist in the daily operation of the agency.
    • Files copies of invoices for Administrative office.
    • Assist customers with Outreach emergency services, food referrals, or any other programs as needed.
    • Maintain and promote the cooperative, harmonious, teamwork environment Miami Valley Community Action Partnership strives to promote within the workplace.
    • Maintains and promotes an atmosphere of dignity and respect in line with the philosophy and policies of Miami Valley Community Action Partnership.
    • Represents Miami Valley Community Action Partnership in community and collaborative meetings as needed.
    • Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
    • Maintains contacts with other programs/agencies as it relates to services, contracts, negotiations, etc.
    • Ensures that the driver/dispatcher logs and time records are accurately completed and submitted each day.
    • Monitors mechanical efficiency of transit vehicles and ascertain that all vehicles are properly maintained.
    • Ensures that monthly billing is accurate and submitted for payment from the funding source in a timely manner.
    • Ensures that bills are coded and sent for payment in a timely manner.
    • Appropriately responds to phone, email, or in person inquired and supports requests from clients, visitors, and staff.
    • Networks with community resources to coordinate services and improve service delivery.
    • Any other related duties as assigned.

    Qualifications:

    Education and Certifications:

    • High School Diploma required.

    Experience:

    • Must have experience using multi-line phone systems and office machines.
    • Must have excellent customer skills, being friendly, courteous, and professional at times. Must be approachable and neat in appearance.
    • Must be able to relate well with all persons of diverse backgrounds and have excellent communication both orally and written.
    • Must be very proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
    • Must be able to type a minimum of 40 words per minute.
    • Knowledge of OCEAN a plus.
    Must be able to maintain confidentiality.


    • Must have a valid Ohio Driver's license and be insurable under Agency insurable policy.
    • Subject to criminal background check, pre-employment and random drug and alcohol testing and MVR.
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