Team Lead - Woodbridge
1 month ago
Job summary
We are seeking a Team Lead to create exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.While working in Retail Ensure the LensCrafters team provides unsurpassed Customer Service Proactive & solution driven accurate execution product knowledge Assists customers with selections provides recommendations assists sales associates Serves as a responsible alternate store key holder While working in Lab if applicable Custom fits glasses precisely place prescription lenses Works with associates to strengthen their knowledge skill certification for foundational product store processes related to lens and lab technology Ensures finished eyewear meets optical standards customer requirements Creates a safe working environment all demonstrates safe work practices Responsible basic operation cleaning ongoing maintenance lab tools systems Basic Qualifications HS diploma GED Strong optical retail experience Knowledge current optical theory merchandise Strong communicator listener Strong inter-personal skills Basic math skills Sales skills Problem solving ability Familiarity cash register computers calculators Leadership training experience Edging mounting experience Basic optics knowledge measurement experience Preferred Qualifications State licensure if applicable ABO Certification non-licensed states LensCrafters Final Eyewear Inspector Certification LensCrafters Quality Fitting Adjusting Program Optical machinery instruments experience Customer service AccuFit Digital Measurement System certification Knowledge current store merchandise options This posting existing vacancy business Employee pay determined multiple factors including geography experience qualifications skills local minimum wage requirements Bonus commission plan complements first-class total rewards package Benefits include health care retirement savings paid time off vacation various employee discounts EssilorLuxottica complies all laws related application hiring process If would like provide feedback regarding active job posting or individual disability who would like request reasonable accommodation please call SpeakUp Hotline name job id number contact information follow timely manner email We Equal Opportunity Employer All qualified applicants receive consideration employment regard race color gender national origin social origin social condition being perceived victim domestic violence sexual aggression stalking religion age disability sexual orientation gender identity expression citizenship ancestry veteran military status marital status pregnancy unlawful discrimination basis legally protected pregnancy maternity leave genetic information any other characteristics protected law Native Americans US receive preference accordance Tribal Law
Job description
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