Coach/Ops Mgr Trainee-2 - Warren
1 month ago

Job summary
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models exceptional customer service standards to store associates by following the One Best Way OBWservice model managing supporting customer service initiatives ensuring customer needs complaints issues are successfully resolved developing implementing action plans process improvement leadership ensure high quality customer experience Drives financial performance sales designated store area reviewing evaluating PL Profit Loss statements managing assisting budgeting forecasting controlling expenses monitoring seasonal transitions inventory flow operational processes mitigating shrink sales profit goals achieved for business area Provides supervision development opportunities hourly associates hiring training mentoring assigning duties setting clear expectations associate recognition promoting belonging mindset workplace recruiting qualified meet staffing needs achieve growth potential Coordinates completes oversees jobrelated activities assignments relationships key stakeholders support plans initiatives meet customer business needs identifying measuring progress achieving results adapting continuous learning
Job description
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