Associate Director of Financial Aid Training and Compliance - Indianapolis

Under the direction of the Assistant Vice President for Financial Aid Compliance and Processing, the Associate Director of Financial Aid Training and Compliance will assist with the training of financial aid staff throughout the Ivy Tech Community College system and maintain comp ...

Job description

Under the direction of the Assistant Vice President for Financial Aid Compliance and Processing, the Associate Director of Financial Aid Training and Compliance will assist with the training of financial aid staff throughout the Ivy Tech Community College system and maintain compliance with federal, state, and institutional policies.

MAJOR RESPONSIBILITIES

• Assist with ensuring college-wide compliance with federal Title IV, state, and institutional programs.

• Assist with ensuring an effective Quality Control (QC) program for all major financial aid processes.

• Remain current on changes to federal and state laws that impact the administration of financial aid and provide training to all relevant stakeholders on those changes.

• Assist with the coordination of the annual federal and state financial aid compliance audits.

• Assist with maintaining Ivy Tech's financial aid policies and procedures manual to ensure compliance with regulations and with the development of standard operating procedures (SOPs).

• Assist with organizing and administering a financial aid training program for current and new Ivy Tech staff and contractors.

• Assist with identifying any training needs, communicate those needs to the Assistant Vice President for Financial Aid Compliance and Processing, and assist with coordinating and implementing training to cover those needs.

• Research and answer escalated questions from staff and administration via e-mails, phone calls, and instant messages in an accurate and timely manner.

• Work with the Financial Aid Systems team and IT for process improvements.

• Assist with reporting potentially fraudulent activities to the Office of Inspector General (OIG).

• Attend all necessary staff meetings, serve on college-wide committees as assigned, and attend external training workshops as necessary.

• Establish effective relationships with key campus personnel and provide necessary feedback to improve process flow and to ensure the department is achieving overall goals.

• Review and update financial aid data in Banner, COD, FPP, ScholarTrack, NSLDS, and other systems.

• Process information that is confidential in nature.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Assistant Vice President of Financial Aid Compliance and Processing

SUPERVISION GIVEN: None

SALARY RANGE: $60,000-65,000 - based on skills, experience, and education.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS

• A bachelor's degree is required. NASFAA Credentials are strongly preferred.

• Three or more years' experience administering financial aid programs.

• Must not be in default on an education loan or in overpayment of a federal grant or loan.

• Extensive knowledge of regulations impacting the administration of Title IV programs is required.

• Banner experience or the demonstrated ability to learn this software system is required. 

• Strong understanding of database management and Microsoft Office required. 

• Must demonstrate strong organizational skills and attention to detail.

• Outstanding interpersonal skills required. 

• Must have the ability to work in a self-directed team environment.

• Excellent written and verbal communication is required. 

• Must know financial aid regulations and processes. 

• Ability to set priorities, manage time effectively, handle multiple responsibilities simultaneously, and demonstrate the ability to work with a diverse student population in a fast-paced environment is required.

  BENEFITS

Full-time, benefits-eligible position with no enrollment waiting period. Exceptional benefit offerings, including:

• Medical insurance, dental insurance, vision insurance, life insurance, spouse/child life insurance, long-term disability, and short-term disability.

• Retirement Plan with 10% Employer contribution, no match necessary, with no waiting period.

• Paid time off: vacation, sick time, holidays, winter break between December 25th and January 1st, and more. Up to 47 paid days off per year.

• Free Ivy Tech tuition for employees, spouses, and dependents.

• For those pursuing higher degrees, Tuition Reimbursement at other institutions.

• Opportunities for Professional Development.

• Discounts for rental cars, hotels, and electronic and mobile devices.

• Eligible employer under the DOL Public Service loan forgiveness program.

For more information on Ivy Tech Benefits, visit

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.