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Sugar Grove

    Automation Field Service Engineer - Sugar Grove, United States - FRANKLIN AUTOMATION INC

    FRANKLIN AUTOMATION INC
    FRANKLIN AUTOMATION INC Sugar Grove, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Franklin Automation, a Company of Neyret Group, is currently seeking a full-time automation Field Service Engineer who will be responsible for delivering technical support to US customers of our sister companies; Guy Neyret S.A. and Lagniel SAS of France. Activities include machine installation, start-up, commissioning (FAT, SAT), preventive maintenance, training, and troubleshooting of automated assembly machines. Secondary responsibilities include working together with Franklin teams to build and debug Franklin Assembly Machine projects.

    Job Duties

    • Troubleshoot mechanical aspects of automated assembly machines at customer facilities making necessary adjustments to bring equipment to running status
    • Resolve service requirements by troubleshooting over the phone or online if possible
    • Establish and maintain positive relationships with customers at all times
    • Perform diagnostic and installation audits, making recommendations for repair/replace items
    • Follow customers plant and safety regulations while on site
    • Facilitate warranty/non-warranty claims with customer personnel
    • Cooperate and communicate effectively with Neyret Group project personnel
    • Prepare clearly written field service reports assessing machine performance and providing suggestions for improvements
    • Assembling, Debugging and Testing machines prior to delivery

    Qualifications

    • Degree in high school, Mechanical Engineering Technology, BSME, OR relevant experience
    • 3-6 years of hands-on experience in a mechanical/electrical environment
    • Ability to troubleshoot, test, repair, and service technical equipment
    • Strong Mechanical aptitude; Know how to adjust, rectify, drill, tap
    • Ability to read drawings, reference manuals, and assembly system instruction guides
    • Ability to wire sensors, actuators, air piping, control valves, etc. is a plus
    • Proficient in the use of Office Suite – Word, Excel
    • Willing to engage in 35% – 45% travel
    • Eligible and able to travel domestically and internationally within 30 days of hire date
    • Legally eligible and able to operate a licensed motor vehicle
    • Ability to read, speak, write, and understand English in a professional manner
    • Authorized to work for employers in the U.S.

    Benefits

    • Competitive Base Salary
    • BCBS Health
    • Dental, Vision, Life and LT Disability Insurance
    • 401K Plan with 4% Matching
    • Continued training and development
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