Call Center Agent - Columbus, OH - Versiti

    Versiti
    Versiti Columbus, OH

    1 day ago

    Full time $65,000 - $120,000 (USD) per year *
    Description
    Call Center Agent Columbus, OH
    If you're looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We're hiring Call Center Agents in Columbus who want to build customer-service skills, grow their careers, and work in a positive, team-focused environment. If you want stability, support, and a place to grow, we'd love to talk with you. Use computer systems to document information
    Provide friendly, professional service on every call
    Follow clear processes and training to support blood donor needs
    16/hr + shift differentials where applicable
    ~ Paid training we teach you everything you need to know
    ~ Benefits package (medical, dental, vision, PTO, 401K.)

    Comfort using computers and learning new systems
    Call Center experience is helpful but not required
    Full and Part-Time Schedules
    Set shifts
    Schedules fall between 8am-8pm shifts
    Columbus, OH - Position requires In-office and remote days
    Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
    Meets productivity, quality, and service level goals
    Answers donor questions, requests and concerns via phone and text
    Attends training and implements techniques/tactics taught into workflow
    Participates on team projects, as assigned
    Executes service recovery techniques in order to address donor concerns/complaints
    Provides excellent customer service by always doing what is right for the donor
    Advocates Versiti's mission in the community
    Understands and performs in accordance with all applicable regulatory and compliance requirements
    Complies with all standard operating policies and procedures
    High School Diploma required
    1-3 years customer service experience, preferably in a contact center environment required

    Ability to demonstrate sales techniques and overcome objections required
    Good attention to detail and accurate data entry skills required
    Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
    Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) helpful in order to advance to an Agent II role required
    Personal Computer (desk top, lap top, tablet) required
    Microsoft Office products required
    Must learn contact center-specific programs (HemaTerra) required
    * This salary range is an estimation made by beBee
  • Work in company

    Reception Center Agent

    P4 Automotive

    · Reception Center Agent · This entry level position is perfect for anyone interested in developing lifelong skills in customer service, professionalism, critical thinking and problem solving. In doing so, they will create a strong foundation if interested in a career in Automot ...

    Columbus

    1 day ago

  • Work in company

    Call Center Agent

    Only for registered members

    · Are you passionate about helping customers and providing top-notch service? We are looking for dedicated and enthusiastic Call Center Agents to join our team. If you thrive in a fast-paced environment and enjoy solving problems, we want to hear from you · Key Responsibilities: ...

    Columbus, Ohio, United States

    4 days ago

  • Work in company

    Contact Center Agent

    Only for registered members

    · Join SmartFinancial: Empowering Insurers with Cutting-Edge Technology · Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology Voted one of the Best Places to Work for four consecutive y ...

    Columbus, Ohio, United States $28,000 - $45,000 (USD) per year

    2 days ago

  • Work in company

    Call Center Agent

    Only for registered members

    This entry-level contact center role is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity. · ...

    Columbus, OH Full time

    1 month ago

  • Work in company

    Call Center Agent

    Only for registered members

    +This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. · + · Adheres to work schedule · Meets prod ...

    Columbus Full time

    1 month ago

  • Work in company

    Call Center Agent

    Only for registered members

    · CMR Incorporated is an Equal Opportunity as well as an Equal Orientation Employer. · Train at our Grandview location and work from home in as little as 3 months · Our 24/7/365 answering service provides great a benefits package, MUCH higher than average pay scale, rapid adva ...

    Columbus, Ohio, United States

    14 hours ago

  • Work in company

    Contact Center Service Agent

    Only for registered members

    The Contact Center Service Agent is a convenient primary point of contact for our members. · ...

    Columbus

    1 week ago

  • Work in company

    Contact Center Service Agent

    Only for registered members

    · Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that con ...

    Columbus, OH,

    1 week ago

  • Work in company

    Contact Center Service Agent

    Only for registered members

    The Contact Center Service Agent is a convenient primary point of contact for our members. They create and maintain a welcoming and friendly environment at all times while assisting members and potential members over the phone. · Utilizes proper phone etiquette throughout the dur ...

    Columbus, OH

    1 week ago

  • Work in company

    Data Center Mission Critical Commissioning Agent

    Only for registered members

    We are seeking skilled and motivated Data Center Mission Critical Commissioning Agents (CxA) of all experience levels to join our team. · Conduct commissioning activities for electrical and mechanical systems in data centers. · Develop and execute comprehensive commissioning plan ...

    Columbus

    3 weeks ago

  • · Full-time · Description · Make an impact where it matters most. · Engineering Economics Inc. (EEI) is hiring a Commissioning Agent to lead and support commissioning efforts on high-performance, mission-critical data centers. From pre-design through client hand-off, you'll ensu ...

    Columbus, OH

    4 days ago

  • Work in company

    Permanent Staff Call Center Agent job in Columbus, OH

    Only for registered members

    Aya Healthcare offers job opportunities in the industry with access to leading facilities nationwide. · ...

    Columbus, OH

    2 weeks ago

  • Work in company

    Permanent Staff Call Center Agent job in Columbus, OH

    Only for registered members

    This permanent call center agent job is available in Columbus, OH. · ...

    Columbus

    2 weeks ago

  • Work in company

    Data Center Mission Critical Commissioning Agent

    Only for registered members

    About Us: Engineering Economics Inc. is a renowned leader in providing engineering and commissioning services for mission-critical facilities, including data centers. We are dedicated to ensuring the reliability and efficiency of our clients' infrastructures through our innovativ ...

    Columbus Full time

    1 day ago

  • Work in company

    Bilingual Scheduling Center Agent

    Only for registered members

    Bilingual Scheduling Center Agent for Aspen Dental. Work from home scheduling appointments and providing patient access to care. · Work with patients to schedule appointments. · Answer inbound calls in a high-volume environment. · ...

    Delaware

    1 month ago

  • Work in company Remote job

    Bilingual Call Center Agent

    Only for registered members

    +h2>Job Summary · Join the group that solves business challenges and enhances the way we work and grow as a Bilingual Healthcare Call Center Agent. · ++Answer incoming calls promptly and professionally · Maintain confidentiality and comply with HIPAA · + · ,valid_job:1} &&& (note ...

    Delaware

    1 month ago

  • Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. · Role Overview · We're i ...

    Columbus Part time

    2 days ago

  • Work in company

    AI Engineer

    Only for registered members

    We are searching for a Senior Software Engineer with experience in developing conversational AI solutions. · ...

    Columbus

    4 weeks ago

  • Work in company

    AI Engineer

    Only for registered members

    We are searching for a Senior Software Engineer with a background specifically focused on Google Customer Engagement Suite (now Google Gemini Enterprise for CX). This person will be tasked with building AI agents and services to integrate into Genesys Cloud, Salesforce, SAP, Serv ...

    Columbus, Ohio Metropolitan Area

    4 weeks ago

  • Work in company

    Senior IT Epic Service Desk Agent

    Only for registered members

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. · We work hard, care deeply and reach further to help people uncover their own power to be healthy. · T ...

    Columbus

    3 weeks ago

  • Work in company

    NiCE Call Center Engineer

    Only for registered members

    The NICE Call Center Engineer is responsible for designing implementing supporting and optimizing NICE contact center technologies This role blends hands-on engineering with service desk support to ensure stable high-performing call center operations The engineer collaborates wit ...

    Columbus

    1 month ago

Jobs
>
Call center agent
>
Jobs for Call center agent in Columbus