FT Customer Support Coordinator - Macon - One Call

    One Call
    One Call Macon

    3 days ago

    Description

    FT Customer Support Coordinator

    We are seeking a highly skilled and customer-focused Customer Support Coordinator to join our team at One Call. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment, providing top-notch support to our business customers.

    Main Responsibilities:

    • Provide exceptional customer service via phone, email or instant messaging
    • Serve as primary point of contact for inbound customer issues
    • Evaluate and escalate technical product-related issues to the Product Support department when necessary

    In this role, you will be responsible for tracking and documenting all inbound support requests, ensuring accurate notation of customer problems or issues. Additionally, you will update customer information with precision to guarantee seamless communication.

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    Customer Service Coordinator – Travel Support

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