Patient Registration Team Lead - Columbus, United States - OhioHealth

Description

Description

Summary:Full time Team Lead Position at Grady Memorial Hospital.
2p-10:30p/ 11a7:30p on Weekends only.
Wk 1 Tue, Wed, Thu, Fri, Sat
Wk 2 Sun, Mon, Wed, Thurs, Fri

Assist patients/families with financial arrangements for hospital charges prior to admission, in-house, and at discharge; identifies those persons who may be in need of financial assistance or eligible for assistance from outside agencies. Answers questions and handles problems to resolve concerns of patients, such as incorrect insurance information or payment posting errors. Follow-up with correspondence or calls to patients. Assists patients with cost information. Responsible for training new staff. Serves as lead to lower level Patient Registration Reps for questions and problems. May serve as lead to lower level office and registration staff.

Minimum Qualifications:

High School or GED (Required)

Excellent customer service skills. Knowledge of worker s compensation and health insurance. Familiarity with medical terminology. 1-2 yrs. related Experience .

Work Shift:

Evening

Scheduled Weekly Hours :

40

Department

Main Registration

Join us
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry