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- Must manage the Open Purchase Order (PO) report and responsible for pushing and pulling POs in their plant.
- Confers with Warehouse manager to determined status of daily inbounds and informs necessary management of inbound status.
- Overall responsibility for all warehouse activities. This includes shipping, receiving, storage, housekeeping, safety activities.
- Work with vendors to expedite shipments and resolve shipping issues.
- Work with freight carriers to assure on-time delivery and resolve invoice discrepancies.
• Maintain excellent working conditions, a safe work environment, and high morale within the plant.
• Review and ensure that all plant goals regarding in-bounds, out-bounds, on-time deliveries, backlog, and other product quality and performance issues are being met.
• Manage the Supplier Corrective Action Reports (SCARs) within the plant and obtain root causes, corrective actions, credit for non-confirming inventory and dispositions.
• Monitor inventory and warehouse items. Provide input to management as to availability of stock, slow moving, and fast moving items.
• Keep DC Operations Manager and Production Manager informed regarding problems or situations that may affect the overall production operation of the plant.
• Must display emotional control in time sensitive situations and be able to multi-task
• Must be able to communicate clearly and effectively
• Comply with company policies and procedures.
• Experienced in Microsoft Office is required
• Any additional duties as assigned by management
Position requires Data input to perform the following tasks:
• Print productions orders
• Maintain spreadsheets
• Print production labels and needed forms
• Review and understand backlog
• Maintain and Builds shipping load folder which contains: pick slips, labels, draft manifest, PO sheet
• Input data into customer sites such as TMS, TMC
• Coordinates appointments for shipment pick up
• Assists with activities involving customer requirements
• Maintain customer files.
MINIMUM REQUIREMENTS:
Bachelor's degree or equivalent experience - Inventory Accuracy - Inventory accuracy is reported on a daily basis by location. The employee will need to maintain a high level of accuracy as directed by divisional manager.
- Accurate Open PO report - Open PO are reported to the division on a daily basis. This will be evaluated by how many late orders populate on the report, and by comparing daily capacity to scheduled inbounds.
Services Manager/MPI Manager - Dayton, United States - Pratt Industries
Description
Job DescriptionSUMMARY
The Services/MPI Manager position is a hybrid role that encompasses the dual responsibilities of Manager of Customer Support Analytics and Materials Planning and Inventory Manager. It is a role for the strategic purpose of full-time focus on developing, tracking, compiling, analyzing and communicating measurements of business activity that describe customer service and experience, as well as evaluating on-hand inventory to guarantee that the various business departments will stay operational. This role will provide the company with a better understanding of the customer as well as opportunities to improve overall customer service and support. This position will be responsible for providing data-driven insights focused on our customers in the form of analytics, reports and presentations generating compelling and actionable insights for all stakeholders. The ideal candidate will exhibit a passion for the customer, a positive motivational style that inspires all employees to become customer focused and a strong background in reporting analytics.
The Services/MPI Manager is also responsible for the duties listed below while also managing the Customer Support Analysts who support our customers' needs. This is a working managerial position in which accounts will be assigned to the Services Manager in addition to support staff if volume determines additional resources.
DUTIES AND RESPONSIBILITIES
• Must be able to lead and communicate at a high level to Customer Support Staff, Production employees, Management and Customers
• Responsible for learning how to read production schedules specific to OM partners and inventory reports to determine availability of inventory needed, quantity, and priority
• Directly responsible for accuracy of on-hand inventory
Detailed-oriented with an ability to analyze and understand large volumes of data
Must be able to multi-task and work well under pressure
Candidates are PREFERRED who offer the following:
Experience in Supply Chain
Experience in the corrugated box industry
Proficient with Excel spreadsheets
Proven AS400 experience
LANGUAGE SKILLS:
Excellent communication skills. Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form. Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
TECHNICAL SKILLS:
Application knowledge and skill for computer data entry
Application knowledge of products and production processes
Quality standards - knowledge of the DC Quality System along with Customer requirements
PHYSICAL DEMANDS:
Employee is regularly required to walk and talk and hear, stand, and sit. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment can be loud.
PERFORMANCE MEASUREMENTS:
The performance of the Services / MPI Manager will be measured as follows:
• Operating standards - The employee will need to meet or exceed the Operating Standards set in the Distribution Center. Such standards will be set annually and communicated to the Admin.
• Personal growth - Each year there will be professional goals developed and agreed to by the Services Manager and the DC Operations Manager.
• Employee relations - The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication.
• Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.
Pratt Industries is America's 5th largest paper and packaging company with more than 9,000 highly skilled green collar employees dedicated to the environment and sustainability. Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than twenty states. The company operates several of the most modern, cost effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions. Pratt Industries is committed to recycling and the environment by harvesting the urban forest.
EEOC Statement
Pratt Industries provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.