Part Time Customer Service Representative for Winter Harbor - Bar Harbor Bank & Trust

1 month ago

Part time

Description

Bar Harbor Bank & Trust offers a supportive work environment, competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.

The Customer Service Representative is a critical role in the success of Bar Harbor Bank & Trust. This position requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you thrive in a collaborative and engaging atmosphere, consider our current part-time opening for a Customer Service Representative in our Winter Harbor branch.

In this role, you can expect to:

Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
Build trusting relationships with individuals in the communities we serve.
Be an active participant in, and advocate for, community growth and prosperity.
Process transactions for customers in a prompt, efficient, courteous, and professional manner.
Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

We know companies with a strong culture and higher purpose are better places to work and perform better in the long run. As we continue to grow, we strive to ensure our culture remains alive and well, expressed in our six Brand Behaviors:

Positivity: Be all in. Create a rewarding and exciting place to work.
Communication: Talk straight. Share the right information clearly and quickly to build great relationships.
Teamwork: Actively share. Build great teams to make positive things happen.
Initiative: Embrace change. Value innovation and fresh thinking to continually improve our customer experience and team development.
Professionalism: Show respect. Treat others with care and respect, because maintaining a professional manner promotes real trust.
Quality: Build the best. Ensure the highest quality standards are adhered to in everything we do.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We strive to create a workplace that values diversity and inclusion.

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