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Mortgage Branch Manager - Gilbert, United States - Finance of America
Description
** Mortgage Branch Manager**
**Job Category****:** Sales **Requisition Number****:** MORTG003945 Showing 1 location **Job Details**
**Description**
Responsible for the sales activities and success of the branch location. Mentors and monitors the sales staff in the branch and sells the loan products offered by the Company.
**EXPECTATIONS**
Directs, coordinates, and monitors all sales employees, branch operation, and personnel development activities to create a business operation that increases sales production, market share, and customer and employee satisfaction.
Develops forecasts, financial objectives and business plans.
Monitors sales staff performance and assists in developing team members professional goals.
Assures team maintains the highest ethical standards and levels of professional performance.
Utilizes knowledge, training and experience to solicit and promote the Companys loan products.
Maintains strict compliance with regulations throughout all transactions.
Completes continuing education and licensing courses.
Stays up-to-date on changes in market conditions that affect the Companys loan products.
Performs other duties as assigned.
**EDUCATION - REQUIRED**
High School Diploma
**EDUCATION - PREFERRED**
BA - Bachelor of Arts
**EXPERIENCE/SKILLS**
At least 5 years of experience originating mortgage loans
Prior experience working with automated Loan Origination Systems
Must at all times be able to meet any and all applicable qualifications and standards required for Loan Officer Licensure under the SAFE Act. Must remain current on any and all applicable registration, licensing and training obligations required under the SAFE Act and/or any other state, federal or local laws pertaining to Loan Officer Certification or standards
Extensive track record of developing retail mortgage business through referral relationships.
Knowledge of QC Compliance
Proven success in building, leading and guiding a motivated sales team
Current knowledge of mortgage banking, all applicable laws, regulations and industry standards, as well as all company rules, procedures and policies
Analytical skills
Leadership skills
Team development/coaching skills
Detail oriented
Multi-tasking and prioritization skills necessary
Ability to work in a fast paced environment under time constraints
Ability to organize and coordinate projects
Ability to adapt to change quickly
Strong interpersonal skills and must be a team player
Excellent customer service skills
Excellent communication skills both written and verbal
Proficient in MS Office Word, Outlook, and Excel
**Additional Information**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.
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