Retail Sales Associate - Guymon, United States - Shawnee Development

    Shawnee Development
    Shawnee Development Guymon, United States

    2 weeks ago

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    Description

    Department:
    RetailDivision: LLC, Wholly owned by The Shawnee Tribe

    Job Title:
    Retail Sales Associate

    General Definition:
    Responsible for delivering sales and excellent customer service inthe gift shop

    Supervision Received:

    Retail SupervisorSupervision Exercised:

    N/AEssential Job Functions:

    • Perform tasks on the sales floor by being passionate about the gift shop's products todeliver a positive shopping experience in a service focused, well-maintained and friendlyenvironment.
    • Puts the customer first at all times.
    • Provide memorable, highly personalized customer service through needs analyses andproduct recommendations.
    • Offer customers promotional products and services.
    • Resolve customer service issues and escalate as required.
    • Create and maintain good working relationships with fellow associates.
    • Maintain store appearance with respect to visual merchandising, housekeeping andmaintenance standards.
    • Efficiently and accurately conduct customer transactions on our POS.
    • Efficiently and accurately conduct receiving, cycle counts, product returns and transfertransactions, etc.
    • Efficiently and accurately complete any required process controls (paperwork, etc.).
    • Follow company policies and procedures and maintain a safe working environment.
    • Process all point of sale transactions in a friendly, quick, and efficient manner whilecomplying with the company's Cash Handling and Loss Prevention Standard OperatingProcedures.
    • Successfully show consistent performance on quarterly selling observations.
    • Perform all other duties as assigned.