Creative & Digital Services Manager - Miami
11 hours ago
Job description
Region:
Miami, FL
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet.
From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead.
And today, we're making better living way easier.Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
The Manager, Creative & Digital Services is a hands-on creative leader responsible for delivering high-quality visual design, video production, and digital content that supports enterprise communications and culture initiatives.
This role blends graphic design, video production, presentation design, and intranet (SharePoint) management and is ideal for a creative who thrives in a fast-paced, high-output environment.
This individual will partner closely with Communications, Operations, and Executive leadership to bring stories, messages, and priorities to life through compelling visual and multimedia content.
Responsibilities include but are not limited to:
Creative & Visual Design
Design and produce executive-ready creative assets including presentations, internal campaigns, infographics, digital graphics, and print materials.
Ensure consistency with brand standards while continuously elevating the organization's visual identity.
Provide creative direction and hands-on execution from concept through final delivery.
Video Production & Motion Media
Produce end-to-end video content including storyboarding, filming, editing, audio mixing, captioning, and motion graphics.
Create video content for internal communications, leadership messages, town halls, culture initiatives, and events.
Maintain organized video libraries and ensure assets are optimized for multiple platforms and distribution channels.
Digital & Intranet Management
Manage and enhance internal intranet pages using SharePoint Online, focusing on usability, clarity, and engagement.
Design digital layouts, banners, and custom visual assets to support internal storytelling.
Oversee digital asset organization, content updates, and page maintenance to ensure information remains accurate, relevant, and easy to navigate.
Collaboration & Project Management
Partner with Communications, Creative Services, Operations, and Executive stakeholders to align creative work with business priorities.
Manage creative intake, timelines, and priorities across multiple projects simultaneously.
Coordinate with external designers, freelancers, and production partners as needed.
Continuously improve creative workflows, tools, and digital systems to support speed and quality.
Qualifications:
Bachelor's degree in Graphic Design, Digital Media, Multimedia Design, Communications, or equivalent experience.
5+ years of experience in a creative or digital role with demonstrated hands-on execution.
Strong portfolio showcasing graphic design, presentation design, and multimedia work.
Professional experience producing and editing video content.
Hands-on experience managing and designing content in SharePoint Online.
Proficiency in:
Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) & Microsoft 365 tools (SharePoint, PowerPoint, Teams)
Strong understanding of layout, typography, color, and digital storytelling.
Experience with UX/UI principles for intranet and digital content preferred.
Motion graphics, animation, or photography experience preferred.
Familiarity with digital asset management systems preferred.
Highly organized with strong attention to detail.
Comfortable working at speed and managing multiple priorities at once.
A proactive problem solver who can step in when teams need fast, thoughtful creative solutions.
Collaborative, flexible, and confident working with senior leaders and cross-functional partners.
What do we Offer?
Insurance Plans (Medical/Life)
401K
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Volunteering time
And Many More…..
Compensation:
The base pay range for this role is $91,400 – $114,400 annually.
Pay within this range will be determined in good faith based on job-related factors, which may include skills, experience, education/training, location, and internal equity.
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/VSimilar jobs
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