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Customer Care Specialist - Rosedale, United States - Kate Farms
Description
Position:
FT Customer Care Specialist - Work From Home
[Customer Service / Fully Remote] - Anywhere in U.S. /
Competitive pay
/ Medical, dental, vision & life / PTO / 401k - As a
Customer Care
Specialist you'll:
Provide exceptional customer service by promptly responding to inquiries and resolving issues through various phone, webform, email, and live chat channels;
Maintain a consistent and professional tone in all customer interactions, ensuring a positive and helpful experience;
Collaborate with
cross-functional teams
to address customer inquiries, ensuring effective resolution and timely feedback;
Identify opportunities to improve
customer satisfaction
and contribute to developing and implementing customer service initiatives.