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Highland

    Service Manager - Highland, United States - Meineke - 262

    Meineke - 262
    Meineke - 262 Highland, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Bonus based on performance
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Health insurance
    • Paid time off

    Benefits/Perks
    • Competitive Compensation. Salary based on weekly Salary plus Sales Commission
    • Career Advancement
    • Training and Development
    • Comprehensive Benefits Package
    • Employee Discounts
    • Positive Work Environment
    • Locally-Owned
    • Cutting-Edge Tools and Equipment
    • Work-Life Balance, Business Hours 8-5 M-F, 8-4 Sat, Closed Sun

    Job Summary
    We are looking for a Service Advisor to join our team and chain of Metro-East locations. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

    Every day is different in our busy automotive service center You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, selling service and repairs, and managing required documentation.

    Responsibilities
    • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
    • Ensure repairs and maintenance tasks are completed in a timely manner
    • Mentor employees on best practices for improving sales and customer service techniques
    • Oversee day-to-day operations of the service department
    • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
    Qualifications
    • High school diploma or GED required bachelors degree preferred
    • Valid state-issued drivers license preferred
    • At least one year of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
    • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
    Why Meineke?
    • Meineke values personal and professional growth.
    • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
    • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
    • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

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