Support Analyst - Cranberry Twp - All Lines Technology

    All Lines Technology
    All Lines Technology Cranberry Twp

    3 days ago

    $80,000 - $130,000 (USD) per year
    Description

    The Help Desk Analyst role at All Lines Technology requires expertise in resolving technical issues efficiently and effectively. Our team members work to establish remote connectivity, diagnose incidents, and escalate cases as needed.

    Key Responsibilities

    • Follow established procedures for quick incident resolution
    • Establish remote connections to end-user machines for remediation
    • Maintain individual and team goals for speed of answer, response to alerts, and emails

    We value excellent customer relations skills, the ability to troubleshoot PC hardware/software problems, and experience working with industry-standard equipment. CompTIA or Microsoft certifications are preferred but not required.


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