- Insurance PlansHealth, Dental, VisionLife InsuranceShort Term and Long-Term Disability
- Retirement Programs (Pension Plan, 403(b) and 457(b) Retirement Plans)
- Paid Time Off / Paid Sick Leave (accrual upon hire into a benefit eligible position)Seven (7) paid holidays include: New Year's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Bank includes time off for vacation; personal time; religious observances; health and dental care; and short-term illness/injury. Accrues based on hours worked, equivalent to 14 days per year for a full-time employee (pro-rated for part-time). Employees may begin to use their PTO after 90 calendar days. PTO after 90 calendar Bank is carved out into two banks; PTO and PTO PSL (Paid Sick Leave).PTO: Use this for time off for vacation; personal time; religious observances; health and dental PSL (Paid Sick Leave): If you are sick or caring for a sick family member, you may wish to use the PTO PSL bank in order to receive the protections of WA State's Paid Sick Leave. You can also use the PTO PSL bank just like you use your PTO bank (meaning you do not have to be sick to use this bank).
- Extended Illness BankAccrues based on hours worked, equivalent to 4 days per year for a full-time employee (pro-rated for part-time). Maximum of 480 hours allowed in bank. Accrued time may be used to cover illnesses beginning the 4th scheduled consecutive day of work missed due to illness.
- Flexible Spending Account
- Health Savings Account
- Additional Benefits, such as:Employee Assistance Program (EAP)Fitness Club Reimbursement (available beginning the first full month of employment in a benefit eligible position)$20 per month fitness reimbursementCafeteria and Espresso Bar 10% employee discount$10 certificate to the cafeteria on your birthday monthVerizon and AT&T mobile plan discounts
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Call Center Agent I, Central Access Svcs, Port Angeles, 1.0 FTE, Day Shift - Washington, United States - Olympic Medical Center
Description
Provides excellent customer service according to Olympic Medical Center standards. Manages incoming phone calls and messages from a central call center for all OMP provider-based clinics and Hospital Outpatient Departments, as assigned. Documents telephone messages into EHR and routes them to appropriate departments. Schedules appointments. Answers inquiries.
QUALIFICATIONS: Education
· High School diploma or GED required.
Experience
· Customer Service, Reception or Call Center experience preferred; knowledge of medical terminology preferred.
Licensure/Credentials
None.
Union
None.
Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit or .
BENEFITS SUMMARY:
