Specialist business development - Providence, United States - Pearson plc

Description

Full job description SUMMARYThe Business Development Manager is responsible for growing Pearson VUE and Certiports business with both existing accounts and new accounts through effective client relationship management, internal collaboration, strategic thinking, and successful implementation and administration of a mutually beneficial program.

The Business Development Manager is accountable for tracking the renewal of contracts in a timely manner, and ensuring high quality service and the overall satisfaction of clients.

CORE COMPETENCIESRelate well to others with top notch relationship building skillsEmbrace and actively promote a culture of diversity, equity, and inclusionSeek customer satisfaction with a customer-centric focusAbility to effectively resolve conflict and problem-solveThink broadly and strategicallyShow initiative and commitment with an entrepreneurial mindsetReadily adapt and embrace changeCommunicate well with internal and external partiesSCOPE AND IMPACT OF JOBWorking closely with Pearson VUE & Certiports existing and potential accounts as well as the functional personnel of other departments.

The Business Development Manager performs a key role in maintaining and growing Pearson VUE & Certiports business in test delivery services and program administration.

REQUIRED KNOWLEDGE AND EXPERIENCEEducation and Experience:5+ years experience in business development, account management, or a related areaCertification and/or global computerized testing experience preferredSkills, Knowledge and Abilities:Knowledgeable in computerized testing industriesKnowledgeable in Pearson VUE and/or Certiport technology and systemsExcellent business writing and proposal writing skillsCustomer focus requiredHighly effective negotiation skillsExperience working with contracts and statements of workRelationship management skills a must, both external and internalMust be a good listenerMust be able to work independently with a small business owner mindsetPersuasive and influential communication and presentation skillsExcellent time management and multi-tasking skillsEffective priority setting skillsAbility to be creative and flexibleAbility to deal with a high level of stressAbility to work effectively remotely using various video conferencing toolsAbility to effectively use Microsoft Excel, Outlook, Power Point, Word, OneDrive, and TeamsExperience using a customer relationship management toolOther:Participate in required employee trainings: Diversity, Equity, and Inclusion; Anti-Bribery and Corruption; Data Protection and Privacy; Preventing Sexual Harassment; and Pearson Code of Business ConductPRIMARY RESPONSIBILITIES35% Business DevelopmentIdentify new business opportunities in the assigned business marketsWork with clients to develop and implement mutually beneficial programs to grow the overall size of the clients testing program and Pearson VUEs market shareBe continuously aware of opportunities to grow Pearson VUEs business and to protect Pearson VUEs position within existing accountsEstablish relationships with key decision makers at the C-suite and other appropriate executive level positionsWork closely with proposal and solution development and implementation teams pre and post contract awardWork closely with finance teams to develop cost models that meet proper return on investment thresholdsNegotiate contracts with new and existing accountsAttend and present at industry conferences and trade shows60% Contract and Fulfillment Management; Program AdministrationEnsure that all services are invoiced in a timely manner per contract and scope agreementsCoordinate and present at client business reviewsBe aware of all contract or statement of work scope changes and where appropriate negotiate additional compensation for the changesPlan, execute, and track existing contract renewal or extensions requirements in a timely fashionCommunicate significant account news to all affected departments within Pearson VUE on a timely basisTrack, document and communicate new client requirements to development and other functions that must be kept aware of emerging requirements to allow Pearson VUE to meet customer needs and to allow Pearson VUE to stay at the forefront of testing technologyFunction as the primary strategic leader of Certiport programs and primary advocate for the program to the businessLead core teams for assigned programs to develop opportunities for the business5 % Other duties as assignedCompensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location.

As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows:

Minimum full-time salary range is between $80,000 - $100,000This position is eligible to participate in a sales incentive plan, and information on benefits offered is here.#LI-REMOTEWhat to expect from PearsonDid you know Pearson is one of the 10 most innovative education companies of 2022?At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine.

We do this by creating vibrant and enriching learning experiences designed for real-life impact.

We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.

To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education.

Alongside these, we have our corporate divisions:
Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging.

We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential.

Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work.

People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need.

All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.

We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearsons commitment to a diverse and inclusive workforce, navigate to:
Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing that the information you provide will stay confidential and will be stored securely.

It will not be seen by those involved in making decisions as part of the recruitment process.


Job:

SALESOrganization:
Assessment & QualificationsSchedule: FULL_TIME

Workplace Type:
HybridReq ID: 15516#location#J-18808-Ljbffr