- $60,000 to $65,000 Base Salary (Based Experience)
- Full Benefits (Health, Vision, Dental)
- 401k with 2.5% Match
- PTO + Paid Holidays
- Short Term Disability & Long-Term Disability
- And Much, Much More
- Monday through Friday 8AM to 5PM
- Minimum three years' work experience in quality management required (supervisory experience a plus).
- 2 plus years of experience in developing requirements and performing system analysis (examples – utilizing use cases and stories development for articulating business requirements).
- High School Diploma or GED required.
- College degree preferred but not required.
- Must be cross trained in electronic medical records, scheduling software and Microsoft Outlook.
- Must pass a level 2 background clearance required.
- Bilingual English and Spanish a Plus
- Provide overall direction and structure for the Call Center
- Directly supervises staff to ensure adherence to departmental policies and procedures.
- Ensure documentation and implementation of call center processes that clearly define the expectation of quality outcomes and within strict adherence to service level timelines associated to each workflow.
- Assist Management in responding to client complaints.
- This role is responsible for ensuring department staffing, call quality, and call handle goals are met through continuous monitoring of call center software and reports.
- Training, mentoring, and coaching are also integral responsibilities for this role to support the continued development of staff.
- Tracks key performance indicators to show trends and identify opportunities for improvement.
-
Center Senior Manager
Found in: MyJobHelper US C2 - 4 days ago
Florida Blue NORTH PORT-FL, United States Full timeJob Summary · The purpose of this position is to manage all aspects and functions in the Florida Blue Retail Center to ensure that the customer's experience is meaningful, informative, supportive in-center encounters that result in high customer satisfaction. · Kindly take note o ...
-
Patient advisor and specialist coordinator for
Found in: Orion Innovations US - 5 days ago
Aurora Solutions West Vero Corridor, FL, United States Freelance**About us**: · - Schön Klinik Hamburg Eilbek is one of the largest hospitals in Hamburg. In addition to providing primary care, the clinic also offers various renowned specialized departments and serves as an academic teaching hospital of the University of Hamburg. · The Adiposi ...
-
Technical Lead Consumer App
Found in: Orion Innovations US - 5 days ago
Golden Gate Group Winter Beach, FL, United States FreelanceWinter Beach, FL 'Mannheim · Entry-level & Experienced Professionals · Digital Commerce · Full-time · Permanent · Immediately · Technical Lead Consumer App (m/f/d) · **Enhance your digital skills.** · - The Digital Commerce division is dedicated to digitalization in order to crea ...
-
staff dentist
Found in: MyJobHelper US C2 - 2 days ago
Treasure Coast Community Health, Inc. Vero Beach, FL , USA, United StatesWe're growing and we need a dentist to join us. Live and work by the beautiful Atlantic Ocean and Indian River Lagoon in a safe and supportive community with a great school system and wonderful amenities including the arts, sports, restaurants, community festivals and events. Tre ...
-
staff dentist
Found in: MyJobHelper US C2 - 2 days ago
Treasure Coast Community Health, Inc. Vero Beach, FL , USA, United StatesWe're growing and we need a dentist to join us. Live and work by the beautiful Atlantic Ocean and Indian River Lagoon in a safe and supportive community with a great school system and wonderful amenities including the arts, sports, restaurants, community festivals and events. Tre ...
-
staff dentist
Found in: MyJobHelper US C2 - 2 days ago
Treasure Coast Community Health, Inc. Vero Beach, FL , USA, United StatesWe're growing and we need a Dentist to join our team. Live and work by the beautiful Atlantic Ocean and Indian River Lagoon in a safe and supportive community with a great school system and wonderful amenities including the arts, sports, restaurants, community festivals and event ...
-
advanced practice registered nurse
Found in: Careerbuilder One Red US C2 - 2 days ago
Treasure Coast Community Health, Inc. Vero Beach, FL , USA, United StatesWe're growing and we need experienced psychiatric nurse practitioners to join us. Live and work by the beautiful Atlantic Ocean and Indian River Lagoon in a safe and supportive community with a great school system and wonderful amenities including the arts, sports, restaurants, c ...
-
advanced practice registered nurse
Found in: Careerbuilder One Red US C2 - 2 days ago
Treasure Coast Community Health, Inc. Vero Beach, FL , USA, United StatesTreasure Coast Community Health has been serving the Indian River County community on Florida's East Coast for over 25 years with a mission to provide accessible, cost effective, high quality, comprehensive healthcare to all people, regardless of their socio-economic circumstance ...
-
Registered Nurse
Found in: Resume US Programmatic C2 - 1 day ago
Cleveland Clinic Vero Beach, United StatesJoin Cleveland Clinic Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passi ...
-
rn telemetry overflow prn days
Found in: Resume US Programmatic C2 - 2 days ago
Cleveland Clinic Vero Beach, FL , USA, United StatesJoin our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, y ...
-
rn or prn
Found in: Resume US Programmatic C2 - 4 days ago
Cleveland Clinic Vero Beach, United StatesJoin our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, y ...
-
RN Hospital
Found in: Resume US Programmatic C2 - 4 days ago
Cleveland Clinic Vero Beach, United StatesCleveland Clinic is a top healthcare institution in the nation and a premier destination for nurses. Cleveland Clinic provides a dynamic and technologically advanced environment that allows you to discover, learn and grow. We want you to remain professionally challenged as you sh ...
-
RN PRN Telemetry Overflow
Found in: Resume US Programmatic C2 - 4 days ago
Cleveland Clinic Vero Beach, United StatesJoin our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida's Treasure Coast where it ...
-
RN - Intermediate Cardiac Care
Found in: Resume US Programmatic C2 - 4 days ago
Cleveland Clinic Vero Beach, United StatesCleveland Clinic is a top healthcare institution in the nation and a premier destination for nurses. Cleveland Clinic provides a dynamic and technologically advanced environment that allows you to discover, learn and grow. We want you to remain professionally challenged as you sh ...
-
registered nurse
Found in: Resume US Programmatic C2 - 2 days ago
Cleveland Clinic Vero Beach, FL , USA, United StatesJoin our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, y ...
-
registered nurse
Found in: Resume US Programmatic C2 - 2 days ago
Cleveland Clinic Vero Beach, FL , USA, United StatesJoin our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, y ...
-
registered nurse
Found in: Resume US Programmatic C2 - 2 days ago
Cleveland Clinic Vero Beach, FL , USA, United StatesJoin our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida's Treasure Coast where it ...
-
rn icc prn
Found in: Resume US Programmatic C2 - 4 days ago
Cleveland Clinic Vero Beach, United StatesJoin our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida's Treasure Coast where it ...
-
cleveland clinic florida
Found in: MyJobHelper US C2 - 2 days ago
Cleveland Clinic Vero Beach, FL , USA, United StatesCleveland Clinic Florida's Primary Care Institute is currently seeking a Primary Care Medical Director at Cleveland Clinic Indian River Hospital, located in beautiful Vero Beach, Florida. · This position is responsible for the performance of adult primary care practices located i ...
-
dental hygienist
Found in: MyJobHelper US C2 - 2 days ago
Treasure Coast Community Health, Inc. Vero Beach, FL , USA, United StatesWe're continuing to grow and we need a registered Dental Hygienist to join us. Treasure Coast Community Health's Board of Directors and Management Team are engaged, and patient-focused and their enthusiasm and commitment to compassionate, quality care is shared by our dedicated, ...
Call Center Manager - Vero Beach, United States - Integrity Placement Group
Description
Call Center Manager - Onsite
We are seeking a Call Center Manager for an opportunity with our healthcare organization in Vero Beach, FL This position is responsible for strategizing and coordinating scheduling quality outcomes via call center management. The Call Center Manager will provide oversight and support for his/her areas of responsibility.
Compensation Package:
Requirements:
Responsibilities:
Apply HERE or Send Resume to