Jobs
>
Springfield

    Night Auditor - Springfield, United States - Hampton Inn by Hilton

    Hampton Inn by Hilton
    Hampton Inn by Hilton Springfield, United States

    6 days ago

    Default job background
    Description

    As a Hotel Night Auditor, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest's experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas. The Hotel Night Auditor accurately balances and audits the hotel's income and expenses for the current 24 hour period.

    The ideal candidate will:

    • Have one year of hotel, customer service and/or accounting experience.
    • Be incredibly friendly, customer centric, love to smile and have knowledge of the local area.
    • Have strong computer skills and brand POS experience.
    • May fulfill Manager on Duty shifts.
    • Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner.
    • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
    • Balances and audits for accuracy room revenue, all room and tax charges, cashier's reports and guest and house accounts, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues.
    • Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
    • Provides a professional image at all times through appearance and dress.
    General Notes
    • This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
    • Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
    • If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
    • The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
  • Concord Hospitality Enterprises Company

    Night Auditor

    3 weeks ago

    Concord Hospitality Enterprises Company Dayton, United States

    As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by: Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring cal Night Auditor, Auditor, Part ...

  • Express Employment

    Night Auditor

    3 days ago

    Express Employment Dayton, United States

    Job Description · Job DescriptionLocated in Dayton, OH · Salary: $17.00 / Hour · We are currently hiring a full-time night auditor in the Dayton, OH, area. · What's In It For You? Competitive Pay: We offer a competitive salary and benefits package. · Health Benefits: Various lev ...

  • Graham Companies

    Night Auditor

    1 week ago

    Graham Companies Miami Lakes, United States

    Miami Lakes Hotel is a destination designed for the business and leisure traveler alike. Our hotel is unique as we are the only full-service hotel resort in the Miami Lakes area. Located on Main Street, guests can enjoy a variety of upscale shops, a 17-Cineplex movie theater, and ...

  • Drury Hotels

    Night Auditor

    6 days ago

    Drury Hotels Murlin Heights, United States

    Starting pay $17 per hour · Property Location: · 6616 Miller Lane - Dayton, Ohio 45414 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. Ther ...

  • The Graham Companies

    Night Auditor

    1 week ago

    The Graham Companies Miami Lakes, United States

    Job Description · Job DescriptionMiami Lakes Hotel is a destination designed for the business and leisure traveler alike. Our hotel is unique as we are the only full-service hotel resort in the Miami Lakes area. Located on Main Street, guests can enjoy a variety of upscale shops, ...

  • InnVite Hospitality

    Front Desk Agent/Night Auditor

    6 days ago

    InnVite Hospitality Dayton, United States

    **Required Tasks:** **According to Hotel Standards:*** Guest Check-in & Check-out · PMS Operations · Cash Handling & Credit Card Transactions · Switchboard Operation and Telephone Etiquette · Front Office Emergency/Security Procedures · Reservations-Guest Rooms and Meeting R ...

  • The South Branch Inn

    Front Desk/Night Audit

    1 week ago

    The South Branch Inn Moorefield, United States

    Job Description · Job DescriptionWith two stunning locations, our 100-room Moorefield location or our 60-room Romney location, you'll find a cozy retreat nestled in the heart of the picturesque Potomac Highlands. Enjoy comfortable accommodations and easy access to outdoor adventu ...

  • Greene County, OH

    Fiscal Support Technician

    5 days ago

    Greene County, OH Xenia, United States

    Salary : $40,476.80 Annually · Location : Xenia, OH · Job Type: Full Time · Job Number: · Department: Sanitary Engineering · Division: Administration · Opening Date: 05/16/2024 · Closing Date: Continuous · Description · INTERNAL APPLICANTS WILL BE GIVEN FIRST CONSIDERATIO ...

  • The South Branch Inn

    Front Desk/night Audit

    1 week ago

    The South Branch Inn Moorefield, United States

    With two stunning locations, our 100-room Moorefield location or our 60-room Romney location, you'll find a cozy retreat nestled in the heart of the picturesque Potomac Highlands. Enjoy comfortable accommodations and easy access to outdoor adventures like hiking, fishing, and hor ...

  • The Brewer-Garrett Company

    Senior Energy Engineer

    3 weeks ago

    The Brewer-Garrett Company Middleburg, United States

    Brewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based business with a proven track record ...

  • teamworkonline

    2024-25 Business Office Assistantship, Orange Bowl Committee

    1 month ago

    teamworkonline Miami Lakes, United States

    POSITION: Business Office AssistantshipDEPARTMENT: Business Office REPORTS TO: Senior Director of Business Operations and ControllerSTATUS: Temporary Full-Time, Non-Exempt (On-site) SUMMARY: This position provides expert support to the Business Office and responsible for all Acco ...