Orientation Intake Specialist - New York - Goodwill Industries Of Greater New York

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    Full time
    Description

    Job Description

    Back To Work Program

    Position Overview

    We are seeking an Orientation Intake Specialist to join our team at Goodwill Industries of Greater New York and Northern New Jersey, Inc.

    Key Responsibilities

    Client Intake:

    • Conduct initial intake sessions with program participants
    • Explain Back to Work program requirements and services to encourage client involvement

    Document Management:

    • Ensure program documents are signed by clients and filed
    • Enter client demographic information in GW Tracking system

    Employability Plans:

    • Complete Employability Plans for clients
    • Distribute signed plans to Billing Unit

    Requirements

    Education: High School Diploma or GED minimum

    Experience: Two years in human service programs, working with diverse client populations

    Skills: Excellent communication, customer service, and telephone interaction skills

    Computer Proficiency: MS Office (Word, Excel, PowerPoint, Outlook) and database experience required

    Language: Bi-lingual a plus

    Working Conditions

    Flexibility: Must be flexible and able to travel between service sites using public transportation

    Availability: May be required to work overtime and flexible hours



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