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    Senior Application Specialist - Boston, United States - LanceSoft

    LanceSoft
    LanceSoft Boston, United States

    3 days ago

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    Description
    Title: Senior Application Specialist
    Position type: Staff Full Time
    Campus Location: South St Shrewsbury
    Job Summary:
    • The University has many Modules: Student Administration, Finance, Human Resources. The system is currently on version 9.2. Other third-party products are also included in the environment.
    • Essential Functions:
    • The Senior Application Specialist is primarily responsible for the support of the campus business operations through centrally administered software systems. The position requires a broad application of principles, theories and concepts of enterprise software and a working knowledge of related fields. The specialist participates in the development of functional specifications, delivers on project tasks, ensures the accuracy of application systems documentation, and supports operational tasks.
    • Primary support for PeopleSoft applications
      • Familiarity with business processes and procedures as they relate to specific application/module.
      • Ability to perform thorough analysis and troubleshoot operational issues with attention to detail.
      • Focus on ensuring system remains current and compliant through patches, fixes, enhancements, and listserv monitoring.
      • Capable of creation and execution of complex test scenarios.
      • Capacity for improving operational standards and procedures.
      • Understanding of other Peoplesoft functionality including, but not limited to Fluid, PeopleTools, Enterprise Components, Tree Manager, and Reporting tools.
    • Collaborate with campus constituents and internal development team to:
      • Gather customer requirements and translate into design criteria for solutions using new or existing technologies.
      • Prioritize work to meet campus expectations and deadlines.
      • Document functional specifications.
      • Work with the development team on articulating the campus requests via formal specifications documents.
    • Other Functions:
    • Work on a team with other Application Specialists that support the application and other integrations as needed.
    • Work on projects as assigned.
    • Support bi-weekly payroll in a rotation.
    • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):
    • Bachelors Degree or equivalent.
    • 5-7 years of PeopleSoft experience with demonstrated progressive experience in developing, enhancing and supporting departmental applications.
    • Deep functional and analytical skills and experience in analysis, design and testing is required.
    • Able to manage short/mid and long-range projects and initiatives.
    • Able to transition back and forth between activities effectively.
    • Excellent oral and written communication skills.
    • Exceptional skills in providing quality customer service.
    • Solid interpersonal skills with ability to work well with people at many levels of the organization.
    • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience):
    • Knowledge of time & labor module is a plus.
    • Higher Education HCM Administration systems experience.
    • Ability to work independently and make appropriate decisions.
    • Working Conditions:
    • Typical office environment. Hybrid working environment (combination of on-site and remote work) where you are required to be on-site at our Shrewsbury, MA office for a specified amount of time. Occasional, non-standard scheduled work hours, such as evenings or weekends may be required. Required to be On-call approx. once every 10 weeks. Occasional day trips to the campuses.
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