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  • Customer Service Representative - Washington - Springs Valley Bank & Trust Company

    Default job background
    Full time
    Description

    Job Title

    Deposit Operations Representative


    Key Responsibilities

    • Process customer transactions efficiently and accurately, including receiving and cashing checks.
    • Balance cash drawers and maintain accurate records.
    • Provide exceptional customer service and address customer inquiries.
    • Promote and explain financial institution services and products.
    • Identify cross-sell opportunities and refer customers to sales members.
    • Assist with night depository functions and ensure the deposit area is stocked with necessary supplies.
    • Perform Branch Capture of transactions and continually increase product knowledge.
    • Meet individual sales, referral, and operational goals.

    Requirements

    • High school diploma or equivalent.
    • Two or more years of personal banker experience, including in-house training.
    • Proven ability to cross-sell, perform new account activities, and other higher-level tasks.
    • Excellent communication, organizational, mathematical, and computer skills.

    Equal Employment Opportunity (EOE) employer, including disability and veteran status.


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Customer service representative