Warehouse Shipping Supervisor - Indianapolis, IN, US
5 hours ago

Job description
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.
We offer an excellent compensation and benefits package. Come grow with us
This role is not a remote opportunity.
Scope:
The Warehouse Supervisor leads and develops a team of hourly warehouse employees to ensure safe, efficient, and high-quality operations. This role is responsible for building a culture of accountability, teamwork, and continuous improvement.
Essential Duties and Key Responsibilities:
- Champion a strong safety culture by modeling best practices, reinforcing compliance, and leading regular safety initiatives.
- Plan, prioritize, and assign daily activities to optimize workflow, equipment usage, and productivity.
- Lead warehouse operations including receiving, storage, material movement, loading, and shipping with a focus on accuracy and service excellence.
- Develop team capabilities by training, coaching, and mentoring employees in operational procedures, safety standards, and quality expectations.
- Maintain accurate operational and compliance records, including employee time, inventory movement, and production activities.
- Proactively identify and resolve operational and personnel issues through collaborative problem-solving and structured follow-up.
- Conduct inspections of materials, equipment, and processes to drive quality, efficiency, and operational standards.
- Manage inventory accuracy through routine cycle counts, audits, and reconciliation of discrepancies.
- Collaborate with cross-functional teams, including Quality, Production, and Logistics, to achieve shared business objectives.
- Conduct regular performance feedback sessions, formal evaluations, and developmental conversations to grow employee skills and engagement.
- Analyze staffing and operational performance to recommend and implement improvements that enhance efficiency and cost-effectiveness.
- Ensure all operations comply with company policies, food safety standards, and regulatory requirements.
- Lead and participate in continuous improvement initiatives to strengthen safety, quality, service, and operational excellence.
- Demonstrate a personal commitment to leadership development by seeking feedback, embracing learning opportunities, and modeling professional growth for the team.
- Perform other duties and leadership responsibilities as assigned.
Qualifications:
- High school diploma or equivalent required.
- Proven experience in a lead or supervisory role within a warehouse, logistics, or manufacturing environment.
- Ability to understand, communicate, and execute oral and written instructions in English; bilingual (English/Spanish) preferred.
- Strong leadership, coaching, and communication skills with the ability to build high-performing teams.
- Excellent critical thinking, analytical, and decision-making abilities.
- Proficient with Microsoft Office applications, particularly Excel and Word.
- Ability to manage multiple priorities, work under pressure, and drive results independently.
- Commitment to continuous self-improvement and leadership development.
Physical Demands:
- Ability to physically perform climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
- Ability to sit and work at a computer or on the phone for extended periods.
- Ability to walk continuously throughout the plant and distribution center.
- Ability to lift up to 40 pounds.
- Ability to work extended hours, including daily overtime and occasional weekends as required.
- Visual acuity sufficient for documentation, inspections, and operational oversight.
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