SYSTEM SUPPORT SPECIALIST - (621) with Security Clearance - Charleston - EPS Corporation

    EPS Corporation
    EPS Corporation Charleston

    4 days ago

    Default job background
    Description

    This position provides troubleshooting assistance and problem resolution for computer systems in various environments, including personal computers, mini/mainframe computers, client servers, Local Area Networks (LANs), Wide Area Networks (WANs), and web pages.

    Job Description

    As a Senior System Support Specialist, you will provide functional system administrator support for the application, installation, configuration, administration, and testing of information technology systems and equipment. You will establish, man and execute troubleshooting services, information assurance, and asset accountability to support end-users.

    Key Responsibilities

    • Provide technical support for the loading and configuration of functional systems, including Global Decision Support System (GDSS), Automated Terminal Information System (ATIS), GTIMS, Airfield Automated System (AFAS), Joint Environmental Toolkit (JET), Target Acquisition Weather Software (TAWS), Jeppeson Navigation Charts Software and Data, Advanced Tactical Airborne Reconnaissance System (ATARS), PRO Time, Microsoft Office Professional, Flight Equipment Records Management System (FERMS).
    • Install, configure, troubleshoot, and maintain current NIPR/SIPR Desktop/Laptop/Tablet/Secure Video Teleconference and Mission Planning UTC Equipment configurations within Air Force Networking Operating Center standards on workstations and servers.
    • Configure, troubleshoot, and maintain handheld client devices, including tablets and smartphone devices.
    • Maintain and support all laptop, printer, scanner, monitor, and computer hardware.
    • Manage user network connections via physical and wireless connections, including router setup/maintenance and troubleshooting.
    • Maintain Management Internal Control Toolset (MICT) accounts and certifications.
    • Build, maintain, and sustain a mission history data base and backup.
    • Create, manage, and maintain user access, grant/deny/remove user access, and close user, group, and local e-mail and network accounts.
    • Maintain local accounts for deployed users to protect against de-provision and potential loss of data.
    • Manage user permissions to network resources, security groups, distribution lists, and network stored data structures as requested by proper authorities.
    • Maintain secure Tactical Local Area Network Encryption (TACLANE) devices for SIPR enclaves.

    Requirements

    • 7-10 years' experience in system support or a related field.
    • Knowledge of functional systems, including GDSS, ATIS, GTIMS, AFAS, JET, TAWS, Jeppeson Navigation Charts Software and Data, ATARS, PRO Time, Microsoft Office Professional, FERMS.
    • Experience with system administration, including installation, configuration, and troubleshooting.
    • Understanding of network protocols and communication systems.
    • Ability to work independently and as part of a team.
    • Strong problem-solving and analytical skills.

    Clearance

    A Secret security clearance is required for this position.



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