IAD Passenger Service Agent Bilingual - Dulles, VA

Only for registered members Dulles, VA , United States

1 month ago

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Job summary

Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include reservations ticketing baggage processing terminal gate check in jet way operation greeting arriving passengers handling of VIPs providing special passenger assistance handling customer complaints and other duties as assigned.

  • Inspect and verify passenger documentation
  • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
  • Manage passenger baggage processing including handling and fee calculation if applicable

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