System Engineer - Louisville, United States - Cinter Career Services, LLC

    Cinter Career Services, LLC
    Cinter Career Services, LLC Louisville, United States

    1 month ago

    Default job background
    Description
    We

    are

    seeking an

    System Engineer


    Client :
    Japanese Manufacturer

    Working Location Louisville, KY (Client office Onsite)

    Employment Type :
    Full-Time

    Salary : 55-60K per year

    Job Overview

    Provide support services during designated service operation hours, as directed by the client and/or company management
    Have a proactive communication with both client and company management
    Understand the


    requirements and instructions from company management, delivering services in alignment with these directives, including adherence to Bring Your Own Device (BYOD) policies.

    Engage with

    all relevant company-provided documents and training materials
    Submit company requited report, attendance for requested meeting, training course
    Mentor and train new team members if necessary
    Follow team manager's request/instruction to operate IT operation support team

    Key Responsibilities

    Provide technical support to client users as an IT Support member
    Provide and manage client IT support operation related document
    Understand and follow client's request and instruction
    Expand the business with existing and new client
    Requirement and Skills

    Very flexible adaptable mindset

    and embraces challenges, particularly in response to sudden changes in requests, work-flow, rules, responsibility range, and environment.
    Strong drive to handle heavy workloads with determination and motivation
    Shows a strong determination to reach set goals
    Possesses a minimum of

    3 years of experience of user operation support
    Strong attention to details with the ability to troubleshoot issues and provide resolutions
    Team-oriented personality
    Excellent communication skills
    Microsoft Office (Outlook/Word/Excel/PowerPoint)
    English (speaking and writing) skill
    Capable of lifting and carrying items weighing up to 20 lbs

    Additional Informations

    Ensure readiness at the client's operational site prior to the commencement of service operations.
    Adhere to attire guidelines provided by the client and/or company management while on-site.

    Work Environment
    Client's site (Remote / Locations where computers and phones can connect to the Internet, in case client requests for special occasions such as Covid-19 outbreak)


    Travel:
    Candidates may be required to travel for both domestic and international assignments. Additionally, they should be prepared to work outside of regular business hours, including weekends and national holidays, if

    necessary

    .

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