Network - Union, United States - Brooklyn Museum

Description

The Brooklyn Museum seeks a Network Administrator to work with the Senior Network Administrator and the Help Desk in supporting all facets of the Museum's computer network and its end users.

This role is responsible for staying abreast of new technology, industry standards, and best-practice security, and applying these findings to meet the Museum's needs.

We are looking for a candidate who has broad knowledge of a Microsoft Windows environment, including Microsoft SQL Server and Microsoft 365.

Qualifications
In-depth knowledge of Windows Server environments, Active Directory on Prem, Azure AD (Entra), Microsoft Exchange Online, and Microsoft 365 Suite
Experience with MDM products such as JAMF and Intune
Experience supporting Windows and Mac users on Windows Active Directory
Fundamental understanding of networking protocols, firewalls, and network security
Proficiency in PowerShell scripting
Minimum of two years of experience supporting multiple users and servers in a production environment and supporting machines in a networked environment configured with Group Policy
Experience with data backup and disaster recovery procedures
Experience with VMware or another workload virtualization technology
Ability to multitask and provide good customer service
Excellent organizational skills and written and oral communication skills
Demonstrated ability to pursue goals without daily supervision
Responsibilities
Work with the Senior Network Administrator to configure, maintain, and upgrade all elements of the Museum's technology infrastructure, including on-site servers, switches, security appliances, and storage devices
Write and maintain up-to-date documentation of the network infrastructure and procedures
Train additional support staff on Museum technology policies, procedures, and best practices
Work with the Senior Network Administrator to maintain patch schedule, MDR/XDR, and local firewalls for desktops and servers
Maintain Active Directory structure, security, and group policy
Create and update windows scripts as necessary
Serve as point of escalation for complex Help Desk issues
Work directly with the Senior Network Administrator on the implementation of policies, procedures, and best practices
Configure system backups and perform tape rotations, backup verifications, and restores
Move computer and printer equipment weighing up to 50 lbs. to facilitate equipment installation or relocations
Additional duties as assigned

Department:
Technology

Reports to:
Director of Technology

Position type:
Full-time

Grade and salary:
G - $79,560

Union status:
Union—UAW Local 2110

FLSA status:
Exempt

Schedule:

35 hours per week, Monday–Friday, 9 am–5 pm, with occasional evening and weekend hours for emergencies and upgrades. The Network Administrator will participate in an on-call rotation for after-hours and weekend support. Punctuality is critical.
At the Brooklyn Museum, we value all types of experience.

For us, a successful candidate has many of the qualities listed in our job postings, and the desire and capacity to learn the rest on the job.

If much, but not all, of a job posting describes you, then we welcome your application.

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